restaurant assistant manager

WIND RESTAURANT; St. Catharines; On-site; CAD 45,000 - 55,000; Full time

Job summary

A local dining establishment in St. Catharines is seeking a dedicated supervisor to oversee daily operations, including managing staff, ensuring compliance with health and safety regulations, and providing exceptional customer service. The ideal candidate will have at least 2 years of experience, excellent communication skills, and a customer-focused approach. This permanent position requires flexibility and the ability to work in a fast-paced environment.

Qualifications

• Minimum of 2 years of experience in a supervisory role.
• Fluent in English, both spoken and written.
• Proven ability to lead and instruct teams.

Responsibilities

• Determine and implement operational procedures.
• Balance cash and complete cash reports.
• Conduct performance reviews of staff.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Operational procedures

Inventory management

Cost analysis

Negotiation skills

Education

College / CEGEP

Tools

Electronic cash register

Point of sale system

Job description

Education

• College / CEGEP

Tasks

• Determine type of services to be offered and implement operational procedures


• Balance cash and complete balance sheets, cash reports and related forms


• Conduct performance reviews


• Cost products and services


• Enforce provincial / territorial liquor legislation and regulations


• Organize and maintain inventory


• Ensure health and safety regulations are followed


• Negotiate arrangements with suppliers for food and other supplies


• Negotiate with clients for catering or use of facilities


• Participate in marketing plans and implementation


• Leading / instructing individuals


• Address customers' complaints or concerns


• Provide customer service


• Manage events


• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Computer and technology knowledge

• Electronic cash register


• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment


• Work under pressure


• Tight deadlines


• Repetitive tasks


• Handling heavy loads


• Physically demanding


• Attention to detail


• Combination of sitting, standing, walking


• Standing for extended periods


• Large workload

Personal suitability

• Accurate


• Client focus


• Dependability


• Efficient interpersonal skills


• Excellent oral communication


• Flexibility


• Organized


• Reliability


• Team player


• Ability to multitask

Experience

• 2 years to less than 3 years


• Durée de l\'emploi : Permanent


• Langue de travail : Anglais


• Heures de travail : 40 to 44 hours per week