Responsable Régional / Regional Lead, Life Sciences

JLL; Remote; CAD 100,000 - 130,000; Full time

Job summary

Une entreprise de gestion de biens recherche un Responsable Régional des Sciences de la Vie au Canada pour optimiser les comptes existants et identifier de nouvelles opportunités. Ce poste combine le développement commercial et l'excellence opérationnelle, en se concentrant sur la satisfaction client et la création de relations à long terme. La personne idéale aura 10+ ans d'expérience dans les sciences de la vie et démontrera sa capacité à former des équipes performantes tout en atteignant des résultats financiers.

Qualifications

• 10+ années d'expérience dans les sciences de la vie, la gestion des installations ou l'immobilier commercial.
• Compétences avérées dans la création de solutions de gestion intégrée pour les entreprises des sciences de la vie.
• Expérience dans le développement des affaires et la croissance des comptes.

Responsibilities

• Développer et exécuter des plans d'accout régional.
• Identifier et poursuivre de nouvelles opportunités commerciales.
• Créer et gérer des équipes performantes.

Skills

Développement commercial

Gestion des comptes

Relation client

Gestion d'équipe

Education

Diplôme de premier cycle

MBA ou études supérieures

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsable Régional, Sciences de la Vie - Canada

Relevant du Directeur Général, le Responsable Régional des Sciences de la Vie au Canada est responsable d'optimiser les comptes existants dans les sciences de la vie et d'identifier de nouvelles opportunités pour étendre la présence de JLL à travers le pays. Ce poste combine le développement commercial avec l'excellence opérationnelle, en se concentrant sur le développement de nouveaux comptes et en assurant la satisfaction client dans toute la région.

Le Responsable Régional créera et mettra en œuvre des plans de comptes stratégiques pour ravir les clients et favoriser des relations à long terme. Il anticipera les besoins des clients, offrira des performances exceptionnelles sur les indicateurs clés, et élaborera des plans financiers visant à dépasser les objectifs de revenus et de rentabilité. Le Responsable Régional créera et gérera également des équipes hautement performantes qui offrent l'excellence opérationnelle tout en maintenant les employés engagés et épanouis. Travaillant conjointement avec la Division des Sciences de la Vie et l'équipe de direction Work Dynamics, il alignera les stratégies régionales avec les objectifs généraux de l'entreprise et les traduira en opportunités commerciales.

Regional Lead, Life Sciences - Canada

Reporting to the Managing Director, the Regional Lead for Life Sciences in Canada is accountable for optimizing existing life sciences accounts and identifying new opportunities to expand JLL's presence throughout the country. This role combines business development with operational excellence, focusing on developing new accounts and ensuring client satisfaction across the region.

The Regional Lead will create and implement strategic account plans to delight clients and foster long-term relationships. They will anticipate client needs, deliver outstanding performance on key indicators, and build financial plans aimed at exceeding revenue and profitability targets. The Regional Lead will also create and manage high-performing teams that deliver operational excellence while keeping employees engaged and thriving. Working in conjunction with the Life Sciences Division and Work Dynamics leadership team, they will align regional strategies with the firm's overall goals and translate these into business opportunities.

Primary Responsibilities

Exceeding Client Expectations

• Develop and execute regional account plans that align with client objectives and drive high-quality results
• Secure contract renewals and expand services provided to existing clients
• Identify and pursue new business opportunities in the Canadian life sciences sector
• Establish outstanding relationships with key stakeholders through soliciting feedback and delivering world-class service
• Oversee the coordination and delivery of integrated service offerings including Integrated Facilities Management, Project and Development Services, Transaction Management, and Engineering and Technical Services

Building High Performing Teams

• Ensure the highest qualified candidates are hired for all roles in the region
• Develop actionable and measurable career development plans for all direct reports
• Advance the firm's strategic priorities through strategic talent planning in partnership with HR

Business Development

• Expand existing accounts by identifying and capitalizing on cross-selling opportunities
• Partner closely with JLL's Solutions Development, brokerage and Project and Development Services (PDS) teams to create integrated solutions for clients
• Actively participate in and lead Request for Proposal (RFP) processes and new business pursuits
• Conduct client site tours to showcase JLL's capabilities and build relationships with potential clients
• Develop and maintain a strong network within the Canadian life sciences industry
• Identify emerging market trends and opportunities to drive growth in the region
• Create and deliver compelling presentations and pitches to prospective clients

Achieving Financial Results and Contributing to Firm's Revenue Growth

• Present annual regional plans including key objectives, client satisfaction results, value-add activities, and targeted expansion strategies
• Proactively manage regional budgets and identify opportunities to generate additional revenueMitigate risk for the firm by maintaining A/R below 60 days payable

Job Requirements

• 10+ years of experience in life sciences, facility management, or commercial real estate, with a focus on the Canadian market
• Proven capabilities in developing integrated facility management solutions for life sciences companies
• Extensive experience hiring, training, and retaining teams in a client service environment
• Demonstrated success in business development and account growth within the life sciences sector
• Strong understanding of the Canadian life sciences landscape and regulatory environment
• Bachelor's degree required; MBA or post-graduate studies preferred

Location

Remote –Montreal, QC

Québec, Canada with voyages vers d'autres régions selon les besoins

Quebec, Canada with travel to other regions as necessary

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

*Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.

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