Resident Experience & Property Operations Lead

Centurion Asset Management Inc.; Kelowna; On-site; CAD 50,000; Full time

Job summary

A leading property management firm in Canada is seeking a Resident Manager to oversee the management of an apartment community. The role includes handling resident inquiries, maintaining community standards, and ensuring emergency readiness. Candidates should have 2-3 years of experience in customer service or property management, along with strong interpersonal and communication skills. This position offers a salary of $50,000, promoting a positive and inclusive workplace environment.

Qualifications

• Minimum of 2-3 years’ experience in customer service and/or property management.
• Good written and oral communication skills.
• Detail-oriented with strong follow-up skills.

Responsibilities

• Handle all Resident inquiries, feedback, and complaints.
• Market, show and rent apartments, handling applications and deposits.
• Keep building common areas clean and ready for residents.

Skills

Customer service excellence

Written and oral communication skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Job description

A leading property management firm in Canada is seeking a Resident Manager to oversee the management of an apartment community. The role includes handling resident inquiries, maintaining community standards, and ensuring emergency readiness. Candidates should have 2-3 years of experience in customer service or property management, along with strong interpersonal and communication skills. This position offers a salary of $50,000, promoting a positive and inclusive workplace environment.