RENTALS/REPAIRS – LEAD REPAIR TECHNICIAN

Canada West Ski Areas Association; British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A ski resort operator in British Columbia is seeking a skilled technician for the Rentals & Repair Team. This position emphasizes high-quality tuning and maintenance of skis and snowboards, alongside excellent guest service. Candidates should possess strong equipment knowledge, attention to detail, and have experience in a workshop environment. Joining our team provides competitive pay at $21/hour and perks including mountain access and team events.

Benefits

Unlimited all mountain access

Free lessons

Team member discounts

Perks at sister resorts

Fun team events

Career growth opportunities

Qualifications

• Previous experience in a workshop environment or similar field.
• Binding certification required (training provided).
• Passion for outdoor/snowsports activities.

Responsibilities

• Perform wax & edge tuning, maintenance, and repairs on skis and snowboards.
• Operate the Wintersteiger Jupiter tuning machine.
• Provide exemplary guest service and assess repair needs.

Skills

Strong equipment knowledge

Attention to detail

Problem solving

Interpersonal skills

Self-starter

Education

Highschool or equivalent

Prior Ski Binding Certification

Tools

Wintersteiger Jupiter tuning machine

Job description

Join our Rentals & Repair Team and help keep skis and snowboards running at peak performance all winter. This role focuses on high-quality tuning and maintenance for both guests and rental equipment, operating the Wintersteiger Jupiter robotic tuning machine, and supporting daily repair shop operations. The ideal candidate brings strong equipment knowledge, attention to detail, and a passion for delivering top-tier service in a fast‑paced mountain environment.

ESSENTAIL DUTIES & RESPONSIBILITIES (include but are not limited to the following):

• Perform wax & edge tuning, maintenance, and repairs on skis and snowboards for guests and rental gear.
• Operate the Wintersteiger Jupiter tuning machine.
• Provide exemplary guest service, assess repair needs, explain services, and provide recommendations.
• Accurately adjust bindings according to manufacturer specifications and guest requirements (binding certifications provided).
• Providing ongoing support to the other members of the repair team.
• Maintain and service the rental equipment fleet to ensure performance and safety.
• Repair damaged equipment quickly and effectively, using industry-standard tools and techniques.
• Support Rental Shop operations as needed during busy periods.
• Follow all safety protocols and promote a culture of safety in the workshop.
• Operate POS systems accurately when assisting with sales or service transactions.
• Contribute to a collaborative team environment.
• Embrace and demonstrate the company’s core values in every interaction:
  • K.R.P. – Kindness, Respect, and Professionalism.
  • L.E.A.D.S. – Long‑Term Thinking, Excellence in Execution, Attitude is Everything, Develop Great People and Serve First.

QUALIFICATIONS/COMPETENCIES:

• Previous experience in a workshop environment or similar field.
• Binding certification required (training provided).
• Strong attention to detail and commitment to precision in all technical work.
• Able to lift and move equipment or boxes up to 50 lbs.
• Comfortable standing for extended periods while performing repairs.
• Excellent interpersonal skills, problem solving and decision‑making skills.
• Ability to work unsupervised for extended periods.
• Previous experience in ski/snowboard repair (robotic tuning machine experience is an asset).
• Passion for outdoor/snowsports activities.
• Dependable and a self‑starter – completes tasks independently and follows through.

EDUCATION & EXPERIENCE:

• Highschool or equivalent.
• Prior Ski Binding Certification is an asset.
• Experience in the ski resort (an asset).

CERTIFICATES, LICENSES, REGISTRATIONS:

• Legally able to work in Canada.
• Driver’s license and reliable/insured vehicle with good winter tires (an asset).

WAGE/BENEFITS/PERKS:

• Wage: $21/hour
• Enjoy UNLIMITED ALL MOUNTAIN ACCESS to skiing, snowboarding, cross‑country, snowshoeing, and snow tubing.
• Sharpen your skills with FREE LESSONS.
• Save with exclusive TEAM MEMBER DISCOUNTS in Rentals, Retail, and in F&B outlets.
• Enjoy skiing/riding PERKS at sister resorts and other reciprocal mountains.
• Connect through FUN TEAM EVENTS and social activities all season long.
• GROW YOUR CAREER with hands‑on learning opportunities.
• Work on the BIGGEST LOCAL MOUNTAIN.
• Ride the BEST SNOW & TERRAIN.
• Be part of a ONE‑OF‑A‑KIND mountaintop workplace where you’ll create life‑long memories.

TO APPLY:

Cypress Mountain is an equal opportunity employer and encourages candidates of all backgrounds to apply. If you are a repair pro who’d like to bring your skills to the mountain, we invite you to apply for this exciting opportunity. Apply now at www.cypressmountain.com/employment

The above description is a general overview of the responsibilities of the position but is not intended to be all‑encompassing. Additional or alternative responsibilities may be assigned and discussed, depending on the dynamic needs of the department and Cypress Mountain Resort as a whole.