rental service supervisor

Fraserway RV; Whitehorse; On-site; CAD 65,000 - 70,000; Full time

Job summary

A prominent tourism company located in Whitehorse, Yukon, is looking for an experienced manager to oversee their customer service and staff training. You will be responsible for handling customer complaints, establishing work schedules, and maintaining inventory. The ideal candidate has 3-5 years of experience, a secondary school graduation certificate, and strong interpersonal skills. This full-time position offers a salary range of $65,000 to $70,000 annually, with responsibilities involving both direct supervision of staff and administrative tasks.

Qualifications

• 3 years to less than 5 years of experience in a relevant field.
• Ability to train and supervise staff effectively.
• Experience in a fast-paced work environment is essential.

Responsibilities

• Hire and train staff or arrange for training.
• Establish work schedules and supervise staff.
• Resolve customer issues and complaints.
• Maintain inventory and oversee payroll administration.

Skills

Client focus

Efficient interpersonal skills

Organized

Team player

Flexible

Ability to multitask

Judgement

Accurate

Education

Secondary (high) school graduation certificate

Tools

MS Office

MS Outlook

Job description

Location: Whitehorse, YT Y1A 4Z5

Salary: 65,000 to 70,000 annually (to be negotiated) / 40 hours per week

Terms of employment: Permanent employment, Full time

Starts as soon as possible

Source: Job Bank #3465056

Education

• Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

Languages

• Dutch
• German

Work setting

• On-site customer service

Responsibilities

• Hire and train or arrange for training of staff
• Establish work schedules
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co‑coordinate activities of workers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff
• MS Office
• Prepare reports for senior management

Supervision

• 11-15 people

Computer and technology knowledge

• MS Outlook

Area of work experience

• Tourism

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask

Who can apply for this job?

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2026-01-05

Important notice

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.