Remote Technical Service Specialist — PVB Films

Eastman Chemical; Remote; CAD 104,000 - 143,000; Full time

Job summary

A global specialty materials company is seeking a Technical Service Representative to provide expert technical support for AMI products, specifically in PVB applications. This remote role involves engaging with customers to identify their needs, providing technical training, and driving innovation within the film division. Ideal candidates will have a degree in engineering or a related field, along with strong problem-solving and communication skills. The position offers a salary range of $104,000 to $143,000 and benefits such as health coverage and 401(k) matching.

Benefits

Health & Wellness benefits

401(k) plan with company match

Comprehensive medical and dental coverage

Paid holidays and vacation

Mentorship and development programs

Qualifications

• Bachelor's degree or higher in Engineering, Chemical/Physical Science, or a related field required.
• Strong technical knowledge in (thermo)plastics processing is preferred.
• Minimum 3 years of industry experience required, with practical experience in technical support.

Responsibilities

• Engage with customers to identify needs and provide technical support.
• Provide remote and on-site technical training to customers.
• Monitor competitive activities and report findings to internal stakeholders.

Skills

Problem-solving skills

Interpersonal skills

Analytical skills

Communication skills

Technical knowledge in (thermo)plastics

Education

Bachelor's degree in Engineering or related field

Tools

Microsoft Office

Job description

A global specialty materials company is seeking a Technical Service Representative to provide expert technical support for AMI products, specifically in PVB applications. This remote role involves engaging with customers to identify their needs, providing technical training, and driving innovation within the film division. Ideal candidates will have a degree in engineering or a related field, along with strong problem-solving and communication skills. The position offers a salary range of $104,000 to $143,000 and benefits such as health coverage and 401(k) matching.