Remote SaaS Implementation Lead – Onboarding & Training

Banyan Software; Remote; CAD 70,000 - 80,000; Full time

Job summary

A leading software company is seeking an experienced Implementation Specialist to lead onboarding for their DocketManager platform. This role includes configuring the software to meet client needs, providing training, and ensuring customer success. Ideal candidates will have a background in SaaS platforms, excellent communication skills, and technical proficiency. The position offers a competitive salary between CAD 70,000 and 80,000 and supports remote work arrangements.

Qualifications

• Proven experience in configuring software to meet client needs.
• Ability to provide training and support to clients.
• Strong problem-solving skills.

Responsibilities

• Lead onboarding processes for the DocketManager platform.
• Configure software based on customer requirements.
• Ensure customer satisfaction and success with the platform.

Skills

Experience in SaaS platforms

Strong communication skills

Technical proficiency

Job description

A leading software company is seeking an experienced Implementation Specialist to lead onboarding for their DocketManager platform. This role includes configuring the software to meet client needs, providing training, and ensuring customer success. Ideal candidates will have a background in SaaS platforms, excellent communication skills, and technical proficiency. The position offers a competitive salary between CAD 70,000 and 80,000 and supports remote work arrangements.