Remote Luxury Reservations Advisor

Four Seasons Hotels and Resorts; Remote; CAD 80,000 - 100,000; Part time

Job summary

A luxury hospitality company is looking for a Part‑Time Reservations Sales Specialist in Ontario, Canada. The Specialist will exhibit exceptional service and assist guests with reservations via phone, utilizing a consultative approach. Ideal candidates will possess strong sales skills, effective communication abilities, and be tech-savvy. This role offers up to 29 hours per week of remote work, requiring flexibility and a customer service mindset. Join a team dedicated to creating memorable experiences for guests.

Qualifications

• Proven successful sales experience in a customer service role.
• Ability to learn quickly and adapt to changing environments.
• Demonstrates a pleasant, professional telephone manner.

Responsibilities

• Identify guests’ needs through a consultative sales approach.
• Upsell and cross-sell additional services.
• Ensure accurate booking of reservations.
• Explain rates and cancellation policies clearly.

Skills

Proven consultative sales skills

Superior written and verbal communication

Excellent interpersonal skills

Tech savvy

Excellent time-management skills

Education

High School graduate

Post‑secondary diploma/degree

Job description

A luxury hospitality company is looking for a Part‑Time Reservations Sales Specialist in Ontario, Canada. The Specialist will exhibit exceptional service and assist guests with reservations via phone, utilizing a consultative approach. Ideal candidates will possess strong sales skills, effective communication abilities, and be tech-savvy. This role offers up to 29 hours per week of remote work, requiring flexibility and a customer service mindset. Join a team dedicated to creating memorable experiences for guests.