Remote Czech-Speaking Automotive CSR

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A global technology and services leader is seeking a Czech-speaking Customer Service Representative for a remote role supporting Volkswagen. You will ensure performance goals are met while building strong customer relationships and promoting retention. Ideal candidates have a high level of Czech and experience in automotive customer service. The company offers full-time employment with competitive salary, performance bonuses, and comprehensive training to foster career development.

Benefits

Competitive salary and performance bonus

Work from home

Full paid training

Career development programs

Bring-a-friend referral bonus

Qualifications

• High level of Czech (written and oral) and good level of English (B2).
• 1 year of experience in technical roles or automotive customer service.
• Passionate about automotive topics and skilled in digital tech.

Responsibilities

• Respond to customer requests via multiple channels.
• Build strong customer relationships with speed and professionalism.
• Promote customer retention and loyalty.

Skills

Czech (written and oral)

English (B2)

Experience in technical roles or automotive customer service

Passionate about automotive topics

Skilled in digital tech

Ability to understand policies and procedures

Strong documentation skills

Problem-solving skills

Ability to make independent decisions

Job description

A global technology and services leader is seeking a Czech-speaking Customer Service Representative for a remote role supporting Volkswagen. You will ensure performance goals are met while building strong customer relationships and promoting retention. Ideal candidates have a high level of Czech and experience in automotive customer service. The company offers full-time employment with competitive salary, performance bonuses, and comprehensive training to foster career development.