Remote Customer Experience Specialist

SaskPower; Canada; Hybrid; CAD 60,000 - 80,000; Part time

Job summary

A leading energy company is seeking Customer Experience Representatives for part-time positions, offering both remote and on-site work at various locations in Canada. Candidates should possess excellent communication skills and have a strong background in customer service. Tasks include responding to customer inquiries, maintaining accurate records, and providing exceptional support. Extensive training is offered for successful applicants. Schedule flexibility around business needs, averaging 20-35 hours per week.

Benefits

Paid training

Flexible working hours

Qualifications

• Two years of customer experience or related field.
• Experience in financial services or hospitality is an asset.
• Ability to deal tactfully with the public.

Responsibilities

• Provide frontline service and information to customers.
• Receive and respond to customer inquiries and complaints.
• Maintain files and records associated with the department.

Skills

Customer service experience

Excellent verbal and written communication skills

Attention to detail

Ability to work independently

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Office Suite

Job description

A leading energy company is seeking Customer Experience Representatives for part-time positions, offering both remote and on-site work at various locations in Canada. Candidates should possess excellent communication skills and have a strong background in customer service. Tasks include responding to customer inquiries, maintaining accurate records, and providing exceptional support. Extensive training is offered for successful applicants. Schedule flexibility around business needs, averaging 20-35 hours per week.