Remote Care Coordinator for Senior Mental Health

Sailor Health; Remote; CAD 40,000; Full time

Job summary

A healthcare organization in Canada is looking for a full-time remote Care Coordinator to support older adults in accessing necessary mental health care. This role combines patient support, care coordination, and emotional guidance, and is ideal for someone who communicates empathetically and is highly organized. You'll help navigate the intake process and make a significant impact on the patients' journey towards mental wellness, ensuring they feel supported every step of the way.

Benefits

Flexible remote work

Opportunity to impact lives

Collaborative work environment

Qualifications

• You should have a strong ability to listen and communicate with kindness.
• Being highly organized is essential to manage multiple patients effectively.
• An interest or experience in healthcare access is valuable.

Responsibilities

• Guide older adults and caregivers through the intake process.
• Provide emotional support and clarity during initial conversations.
• Match patients with the right therapists to ensure proper care.

Skills

Empathetic communication

Organizational skills

Tech-savviness

Customer service experience

Compassion

Tools

Google Workspace

EHR platforms (e.g., Healthie)

CRMs like HubSpot

Job description

A healthcare organization in Canada is looking for a full-time remote Care Coordinator to support older adults in accessing necessary mental health care. This role combines patient support, care coordination, and emotional guidance, and is ideal for someone who communicates empathetically and is highly organized. You'll help navigate the intake process and make a significant impact on the patients' journey towards mental wellness, ensuring they feel supported every step of the way.