Bilingual Field Case Manager

Jobgether; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading recruiting platform is seeking a Remote Bilingual Field Case Manager to manage field case operations and help coordinate patient care. The ideal candidate will have a nursing diploma, bilingual proficiency in French, and five years' experience in healthcare. This role involves personalizing programs for prescribers, reviewing patient statuses, and ensuring compliance with care standards. Benefits include comprehensive medical plans, family support, and opportunities for professional development. Join us in making a difference!

Benefits

Comprehensive medical, dental, and vision care plans

Support for working families

Paid parental and caregiver leave

Professional development opportunities

Wellness and work-life balance culture

Qualifications

• Minimum of five years experience in healthcare, pharmaceutical, or insurance industries.
• Previous case management experience is a plus.
• Ability to work independently in a remote setting.

Responsibilities

• Personalize program elements to meet the needs of designated prescribers.
• Ensure compliance with nursing care standards.
• Review patient status and assist prescribers.
• Proactively assess programs and suggest improvements.
• Complete relevant reports according to specified deadlines.
• Welcome each patient and assist with necessary information.
• Coordinate insurance coverage activities.

Skills

Bilingual proficiency (French)

Customer service skills

Analytical abilities

Organizational skills

Communication abilities

Education

Diploma in nursing or related field

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Bilingual Field Case Manager. In this role, you will be pivotal in managing the field case operations, helping to coordinate patient care and improve their outcomes. Your impact will be felt not just within the organization but in the lives of the patients you assist. You will have the opportunity to shape the service delivery process while collaborating closely with healthcare professionals. This role also requires active communication with patients to ensure they receive the best possible assistance throughout their healthcare journey. Join us in making a difference!

Accountabilities

• Personalize program elements to meet the needs of designated prescribers.
• Ensure compliance with nursing care standards of the governing nursing body.
• Review patient status and assist prescribers with patient registration and special authorization requests.
• Proactively assess programs and suggest improvements for service quality.
• Complete relevant reports according to specified deadlines and standards.
• Welcome each patient into the program and assist with necessary patient information.
• Coordinate insurance coverage activities and follow up with patients on reimbursement outcomes.

Requirements

• A diploma in nursing or related field is required.
• Minimum of five years experience in healthcare, pharmaceutical, or insurance industries.
• Bilingual proficiency, especially in French, is mandatory.
• Previous case management experience is a plus.
• Excellent customer service and interpersonal skills.
• Strong analytical, organizational, and communication abilities.
• Ability to work independently in a remote setting.

Benefits

• Comprehensive medical, dental, and vision care plans.
• Support for working families, including childcare and family-building assistance.
• Paid parental and caregiver leave.
• Opportunities for professional development and mentorship programs.
• A culture that emphasizes wellness and work-life balance.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.