Remote Automotive Support Representative – Growth & Perks

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Alberta is looking for Customer Service Agents. In this remote role, you will provide inbound support and help customers with technical issues. You should have at least one year of customer service experience and a high school diploma. The position offers a salary up to $20/hr and a comprehensive benefits package, fostering a supportive work culture. This is an excellent opportunity for career growth and personal development.

Benefits

Comprehensive benefits package

Performance-based incentives

DailyPay enrollment option

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling.
• A quiet, distraction-free environment to work from home.
• Desktop or laptop for PC and internet testing.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Deliver expert customer experiences with a positive attitude.

Skills

Customer service experience

Proficiency in multi-tasking

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider in Alberta is looking for Customer Service Agents. In this remote role, you will provide inbound support and help customers with technical issues. You should have at least one year of customer service experience and a high school diploma. The position offers a salary up to $20/hr and a comprehensive benefits package, fostering a supportive work culture. This is an excellent opportunity for career growth and personal development.