Relationship Manager, Commercial Financial Services

RBC; Burnaby; On-site; CAD 80,000 - 100,000; Full time

Job summary

A major Canadian bank in Burnaby is seeking a Client Relationship Manager to provide exceptional financial advice and manage client relationships. Candidates should have 3-5 years of commercial banking experience and strong interpersonal skills. This role offers comprehensive training, competitive compensation, and opportunities for personal growth.

Benefits

World-class sales and leadership training

Comprehensive Total Rewards Program

Focus on work-life balance

Opportunities for personal and professional growth

Qualifications

• Minimum 3-5 years commercial banking experience required.
• Deep client-centricity and relationship management excellence is a must.
• Exceptional interpersonal, communication, and negotiation skills are necessary.

Responsibilities

• Apply business development experience for prospecting clients.
• Provide superior financial advice within a Client Relationship Team model.
• Demonstrate portfolio management and risk mitigation.

Skills

Client Centricity

Business Development

Communication

Financial Acumen

Adaptability

Education

University degree in commerce or business administration

Job description

Overview

Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart. This role is about professional relationship management and delivering top-tier financial advice, aligning sales, products, risk policy, and market strategies to solutions tailored for individual needs. You are a key member of a Client Relationship Team, coordinating with multiple partners to deliver an exceptional client experience. Your solution-development skills, business development, and client service drive success.

What will you do?

• Apply your past business development experience for prospecting and lead generation to new and existing clients
• Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model
• Collaborate with a core group of expert advisors to create and execute a client contact strategy tailored to each client’s needs
• Demonstrate portfolio management and risk mitigation through review of financial statements, identifying trends, monitoring risk, and assessing for credit restructuring
• Leverage RBC expertise by identifying referral opportunities and making introductions with appropriate referrals to RBC partners

What do you need to succeed?

Must-have

• Minimum 3-5 years commercial banking experience
• Deep and proven client-centricity, business development, and relationship management excellence
• Exceptional interpersonal, communication, negotiation and presentation skills
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice-to-have

• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Specialized industry expertise in past roles (e.g., real estate, healthcare, agriculture)
• University degree, ideally in commerce, business administration, or related experience

Note: Is this job right for you? Consider watching our video to decide for yourself.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address: 4370 KINGSWAY: BURNABY

City: Burnaby

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-11

Application Deadline: 2025-09-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our growth as one of the world’s largest banks. We strive to foster a workplace based on respect, belonging, and opportunity for all.

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