Regional Maintenance Manager

Amazon Canada Fulfillment Services, ULC; Vaughan; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading e-commerce company in Vaughan is seeking a Regional Manager of Facilities Maintenance. The role involves overseeing and managing Facilities Managers across multiple sites to enhance equipment uptime and implement best practices. Ideal candidates have extensive experience in facilities maintenance, data analysis, and leadership skills. A bachelor's degree in a relevant field and 7+ years of management experience are required. Willingness to travel frequently is essential.

Benefits

Equal opportunity employer

Inclusive culture

Qualifications

• 7+ years of experience managing employee performance.
• Experience leading corporate or regional facilities teams with 250+ employees.
• Ability to travel up to 80%.

Responsibilities

• Provide leadership and management to field-based Facilities Managers.
• Drive maintenance best practices across facilities.
• Conduct frequent on-site monitoring and enforcement of maintenance practices.

Skills

Leadership

Data analysis

Communication

Team-building

Education

Bachelor’s degree in Industrial or Mechanical Engineering or related discipline

ABC certification

Tools

MS Excel

AutoCAD

MS Project

SQL

Job description

Amazon is a Fortune 500 company based in Seattle, Washington, and is the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices.

We are seeking a dynamic, organized self-starter to be a Regional Manager (RM) of Facilities Maintenance to join our corporate-based engineering team. The team comprises two other RMs and reports to the Facilities Maintenance Director. The primary responsibility is to manage and lead Facilities Managers and Facilities Area Managers (Shift Supervisors) to maximize equipment uptime, execute equipment maintenance, and manage projects in a fast-paced, dynamic environment.

The successful candidate will be a highly experienced subject matter expert in facilities maintenance, workplace safety, and data-driven management and leadership. A background in MHE systems/applications, packaging automation, distribution processes, and storage systems is a plus. The candidate must be a self-starter, capable of managing multiple complex projects and tasks simultaneously, influencing others, and developing relationships at all organizational levels. The individual should also be capable of overseeing maintenance acceptance during the commissioning of large-scale, complex projects and providing technical leadership and mentorship to facilities maintenance teams.

Key Responsibilities include:

1. Provide leadership, mentorship, and management to field-based Facilities Managers in the expansion and continuous improvement of Amazon’s North American Fulfillment Network.
2. Drive maintenance best practices: innovate, document, improve work methods, standardize processes, ensure a safe work environment, train staff, commission equipment, and analyze key performance indicators to enhance processes and customer experience.
3. Guide senior leadership on maintenance and equipment end-of-life (EOL) issues using ROI and other analytical techniques.
4. Oversee budget development, execution, and capital planning.
5. Manage vendor support and equipment relationships, leveraging Amazon’s network to maximize economies of scale.
6. Conduct frequent on-site monitoring, auditing, and enforcement of maintenance and safety practices; implement and audit training drills across the network.
7. Leverage the entire maintenance team for the benefit of the North American network.
8. Develop and manage budget and contract documents, including RFPs, change orders, purchase orders, and invoicing.
9. Provide Fulfillment Center General Managers with visibility into facilities management responsibilities to facilitate better leadership and mentorship.
10. Recruit, interview, and hire top talent for Facilities Maintenance and Facilities Area Manager roles.
11. Contribute to creating a world-class facilities maintenance organization.
12. Willingness to relocate as needed for Amazon’s operational needs.

BASIC QUALIFICATIONS

• Bachelor’s degree in Industrial or Mechanical Engineering or a related discipline, or a Bachelor’s degree with 4+ years of maintenance experience or 2+ years Amazon experience.
• Experience leading corporate or regional facilities teams with 250+ employees, including salaried staff.
• Experience leading change across multiple sites.
• 7+ years of experience managing employee performance.
• Ability to travel up to 80%.

PREFERRED QUALIFICATIONS

• Strong communication, team-building, and influencing skills.
• Thrives in a fast-paced, high-expectation environment.
• Experience in manufacturing or complex industries with maintenance oversight.
• Proficient in data analysis and developing or adopting new processes.
• Self-motivated with a proven track record of driving goals independently.
• Experience with material handling equipment and complex integrated systems, with strong statistical analysis skills.
• Knowledge of major MHE integrators.
• Familiarity with Lean, TOC, layout design, cost/benefit analysis, labor productivity analysis, safety, ergonomic, and human factors.
• Strong skills in MS Excel, AutoCAD, MS Project, and SQL.
• An MBA or Master’s degree and/or Six Sigma Black Belt certification are advantageous.
• Professional Engineering registration is a plus.

Amazon is an equal opportunity employer and values diversity. We are committed to an inclusive culture that empowers all Amazonians to deliver the best results for our customers.