Records and Registration Systems Technical Specialist

Vancouver Island University; Nanaimo; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading educational institution in Nanaimo seeks an experienced professional to support the Registrar's office. The role involves managing the Application for Admission, troubleshooting registration systems, and creating reports. Candidates must have a Bachelor's degree, excellent MS Office skills, and a solid background in technical writing. This position offers comprehensive benefits and a supportive environment for professional growth.

Benefits

Comprehensive benefit plan

Paid holiday time

Professional development opportunities

Desirable pension plan

Well-being initiatives

Qualifications

• Five years related experience working with systems and processes.
• Two years related experience with a student record system or similar large relational database.

Responsibilities

• Provide support to the Associate Registrar.
• Implement changes and maintain VIU's Application for Admission.
• Assist with troubleshooting issues related to registration systems.

Skills

Strong MS Office skills

Public speaking training or experience

Technical writing experience or training

Education

Bachelor's degree from an accredited institution

Tools

MS Access

Job description

Duties

Provide support to the Associate Registrar, Records and Registration Systems and the Records department within the Office of the Registrar:

• Implement changes and maintain VIU's Application for Admission on EducationPlannerBC
• Assist with troubleshooting issues related to registration systems
• Test registration system changes and new functionality
• Assist with training system users on registration system changes or new functionality
• Coordinate access to authorized users of the student record system
• Create and run customized reports from the student record system
• Create distribution lists and send bulk emails to specific groups of students
• Run standardized reports according to assigned schedules

Required Qualifications

Bachelor's degree from an appropriately accredited institution. Five years related experience working with systems and processes. Two years related experience with a student record system or similar large relational database. A combination of education and experience may be considered.

• Strong MS Office skills.
• Understanding of post-secondary admissions and registration procedures.
• Public speaking training or experience.
• Demonstrated experience or formal training in technical writing.

Preferred Qualifications

• Undergraduate education that included components of computing science or information systems.
• Experience with MS Access.
• Familiarity with and experience using VIU's Student Record System, or a similar system.
• Knowledge of VIU's admissions and registration procedures.

Benefits

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Note

• Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
• Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity-seeking groups to self-identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.