receptionist-telephone operator

Government of Canada; Quebec; On-site; CAD 40,000 - 50,000; Full time

Job summary

A governmental organization in Quebec seeks a bilingual customer service representative. Responsibilities include operating a telephone system and providing customer service onsite. Candidates must have a high school diploma and 1-2 years of related experience. Benefits include health care, group insurance, and wellness programs.

Benefits

Health care plan

Group insurance benefits

On-site amenities

Wellness program

Qualifications

• 1 year to less than 2 years of experience required.
• Bilingual skills are necessary.

Responsibilities

• Obtain and process information for customer service.
• Operate switchboard or telephone system.
• Answer telephone and relay calls and messages.

Skills

Customer service

Telephone operating

MS Office

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

Bilingual

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities Tasks

• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Answer telephone and relay telephone calls and messages
• Provide customer service

Experience and specialization Computer and technology knowledge

• MS Office

Benefits Health benefits

• Disability benefits
• Health care plan

Financial benefits

• Group insurance benefits
• Life insurance

Long term benefits

• Long-term care insurance

Other benefits

• On-site amenities
• On-site recreation and activities
• Team building opportunities
• Parking available
• Wellness program