Receptionist

BDO; Red Deer; On-site; CAD 30,000 - 60,000; Full time

Job summary

A professional service firm in Red Deer is seeking a Receptionist to join the Internal Administration team. Responsibilities include attending to customer inquiries, maintaining the front desk, and booking meeting rooms. The ideal candidate has strong communication skills, proficiency in Microsoft Office, and at least 2 years of experience in a customer-focused role. This position fosters professional growth and teamwork.

Qualifications

• At least 2+ years’ experience in a fast paced, customer driven environment.
• Ability to communicate clearly and confidently.
• Experience in completing tasks simultaneously.

Responsibilities

• Attend to all customer inquiries in a timely manner.
• Maintain the front desk and reception area.
• Book meeting and training rooms as requested.

Skills

Communication skills

Microsoft Office skills

Customer service orientation

Organizational skills

Attention to detail

Education

Office Administration diploma or similar

Job description

Overview

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

Our Red Deer office is looking for a Receptionist to join the Internal Administration team on a contract until April 30th 2026 and own the following responsibilities :

• Attending to all customer inquiries, whether by phone or walk-in, in a timely and professional manner
• Receiving and routing calls, providing directory assistance and directing inquiries to proper departments or individuals
• Maintaining the front desk and reception area in an organized and professional manner
• Booking meeting and training rooms as requested
• Providing administrative support where needed to team such as letter preparation, invoicing, etc.
• Assist in all Covid related protocol and procedures.
• Assisting in set up of meeting rooms for training and various events
• Drafting of Facilities Communications i.e. Fire Testing Alarms, general building maintenance
• Ensure reception is opened / closed appropriately, ensure security requirements set each night and holidays
• Input database and processes I.e. : budget, invoices
• Various other duties as required

How do we define success for your role?

• You demonstrate BDO\'s core values through all aspect of your work : Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Your Experience And Education

• You have the ability to clearly and confidently communicate with others
• You have strong Microsoft Office skills for data entry and analysis
• You have at least 2+ years’ experience in a fast paced, customer driven environment, and have had experience in completing tasks simultaneously
• Office Administration diploma or similar education would be considered an asset
• You have a cheerful outlook and a high energy personality
• You are well organized and have an eye for detail
• You are self-motivated to work independently and are a good team player
• If you have training and / or experience in office administration tasks would be considered an asset