Ramp Agent

GAT Airline Ground Support; Grande Prairie; On-site; CAD 30,000 - 45,000; Full time

Job summary

A ground support services company located in Canada is seeking Ramp Agents responsible for safely loading and unloading aircraft baggage, guiding planes, and operating ground equipment. Candidates should be able to work under stressful conditions and communicate effectively. A high school diploma is required, along with teamwork skills and a valid driver's license. This position demands flexibility, especially for nights and weekends.

Qualifications

• Must be at least 18 years of age.
• Familiarity with basic computer programs for record-keeping.
• Possess a valid driver’s license with a good driving record.

Responsibilities

• Safely lift, load, unload, and transport baggage.
• Drive and operate ground equipment like tugs and cargo carts.
• Communicate with managers to manage daily schedules.

Skills

Teamwork

Communication skills

Adaptability

Education

High school diploma or GED

Job description

Job Summary

Ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de‑icing planes and performing other airplane servicing duties. Ramp agents have fast‑paced careers and should be comfortable working in any weather, including rain, snow, and heat. The ideal candidate is capable of working in stressful situations, under rigid time constraints, and potentially interacting with customers.

Responsibilities for Ramp Agent

• Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport
• Maintain on‑time connections by guiding aircraft to and from gate positions
• Protect baggage and other equipment from damage, loss and weather conditions
• Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders
• Assist with record‑keeping and documentation to ensure correct routing of baggage
• Adhere to safety guidelines and maintain safe working conditions for yourself and others
• Communicate with managers and lead agents to manage daily schedules
• Report equipment problems and breakdowns to facilitate fast repairs

Requirements

• Must be at least 18 years of age
• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
• High school diploma or equivalent, such as successful completion of a GED
• Familiarity with basic computer programs to assist with record‑keeping and baggage routing
• Possess a valid driver’s license and have a good driving record
• Pass a physical agility test, depending on the airline
• Strong teamwork and collaboration skills to help achieve team goals
• Excellent verbal and written communication skills, such as email and phone
• Flexible schedule allowing work during nights, weekends and holidays
• Adaptability to changing priorities and time management skills

EEO and Drug Testing

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug‑free workplace and conducts a random drug test. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10‑year criminal history records check, and drug screen as required. You must also have proof of high school or GED completion.