Quality Manager

Fashion Institute of Design & Merchandising; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading design firm seeks a Quality Manager to ensure project quality management and compliance with standards. This role involves developing Quality Management Plans, monitoring quality activities, and training project staff. The ideal candidate has over 6 years of consulting experience and a deep understanding of quality management systems, along with strong communication skills. This position supports a culture of inclusion and collaboration within the firm.

Qualifications

• A minimum of 6 years in similar consulting industry.
• Deep understanding of QMS fundamentals.
• Proven skills in Project Management and/or Quality Management projects.

Responsibilities

• Assist in development of project‑specific Quality Management Plans.
• Monitor QM needs for project/program.
• Report production risk areas to the Program/Project Manager.

Skills

Knowledge of architecture and construction industry

Project Management skills

Quality Management skills

Verbal and written communication

Investigative interview experience

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

We believe architecture is more than designing buildings, it’s about providing solutions to societal challenges and creating stronger, more vibrant communities. As part of our Architecture practice at HDR, you’ll contribute to the design and delivery of spaces and experiences that advance community well-being around the world. From healing environments and learning spaces to research labs and civic landmarks and infrastructure, your work will directly influence how individuals experience the world around them. We bring together architects, planners, designers, and technical experts to solve complex design challenges with creativity, curiosity, and collaboration. From championing design excellence with an emphasis on resilience and sustainability to pioneering innovative building technologies, your contributions will leave a lasting impact on the built environment. This isn’t just a job, it’s a chance to drive meaningful change and help define the future of our communities.

Responsibilities

• Serve as member of project team that assists in development of project‑specific Quality Management Plans and works in close cooperation with the Project Manager and Task Leads for monitoring and oversight of project quality activities
• Monitor QM needs for project/program
• Work with Program/Project Managers to assess and incorporate lessons learned and client feedback from project reviews and client meetings
• Work with the Project Manager in development of project‑specific QMPs and verify that QMP is current and up to date
• Report production risk areas to the Program/Project Manager and Regional Quality Director
• Provide internal and external project reporting on quality‑related activities, issues and corrective actions
• Verify adequacy of internal quality reviews
• Establish project quality processes and monitor implementation and effectiveness of those processes
• Monitor implementation of company standards and practices as appropriate
• Effectively implement and use company, client or regulatory document management expectations
• Manage quality deliverable schedule, and ensure coordination between design discipline reviews
• Manage design review and comment resolution process (schedule meetings with reviewers, negotiate mutually acceptable resolutions, elevate disputed issues, and track open comments to closure)
• Assist in identifying and documenting issues that may cause or contribute to deviations from planned/expected outcomes and develop corrective action plans to address issues
• Oversee sub‑consultant quality activities and deliverable review
• Conduct conformity reviews in accordance with QMS
• Train project/program staff on QMP/PMP requirements
• Verify that project teams have team members with right experience and capability
• Lead QA/QC‑related discussions during project team meetings
• Provide mentoring through regularly scheduled conformance reviews
• Perform other duties as needed

Preferred Qualifications

• Knowledge of architecture and construction industry
• Able to work at our Richmond location 2 days/week

Required Qualifications

• A minimum of 6 years in similar consulting industry and a minimum of 5 years in specific technical area covered
• Deep understanding of QMS fundamentals
• Proven skills in the areas of Project Management and/or Quality Management projects
• Strong verbal and written communication with investigative interview experience and project QM software systems
• An attitude and commitment to being an active participant of our employee‑owned culture is a must

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Health & Safety

At HDR, the health and safety of our employees is of the utmost importance. In accordance with local safety, health, and environmental legislation, HDR is committed to developing, maintaining, and enforcing proactive safe work policies, procedures, and standards.

Accessibility

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable legislation, we are committed to meeting the accessibility needs of persons with disabilities. Candidates with disabilities may request reasonable accommodation throughout the recruitment and selection process by contacting our Human Resources team.

Equal Employment Opportunity

At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.

Schedule

Full‑time

Employee Status

Regular

Contact

Ready to learn more? Let's work together to make great things possible.

We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.