Quality Management Director – ISO and Product Excellence

Fortinet; Burnaby; On-site; CAD 115,000 - 142,000; Full time

Job summary

A cybersecurity pioneer is seeking a Director of Quality Management in Burnaby, Canada. The role involves leading quality improvement projects and managing quality metrics for product excellence. Candidates should have over 10 years of relevant experience in IT, with strong leadership and analytical skills. This position offers a competitive salary range of $115,900 - $141,700 annually and comprehensive benefits including medical coverage and retirement savings plans.

Benefits

100% company paid medical, dental, and vision coverage

Health Spending Account

Personal Spending Account

Employee & Family Assistance Plan

Paid Time Off and flexible leave policies

Fortinet equity program

Qualifications

• 10+ years of professional experience in IT or Telecommunication, including 5+ years management experience.
• Previous hands-on experience in identifying product failure modes.
• Experience in managing QMS and leading ISO audits.

Responsibilities

• Initiate and manage key projects for product quality improvement.
• Conduct root cause analysis and define corrective actions.
• Create quality metrics dashboards and report to executive teams.

Skills

Quality management experience

Analytical skills

Communication skills

Team management

Process improvement

Education

Bachelor or Master degree in Comp. Science, Engineering or related field

Job description

A cybersecurity pioneer is seeking a Director of Quality Management in Burnaby, Canada. The role involves leading quality improvement projects and managing quality metrics for product excellence. Candidates should have over 10 years of relevant experience in IT, with strong leadership and analytical skills. This position offers a competitive salary range of $115,900 - $141,700 annually and comprehensive benefits including medical coverage and retirement savings plans.