Quality Assurance Specialist

WizeHire, Inc; Montreal (administrative region); On-site; CAD 60,000 - 80,000; Full time

Job summary

A payment solutions provider in Montreal is seeking a Quality Assurance Specialist to join their on-site team. This full-time role involves validating data entry, ensuring compliance with PCI standards, and maintaining quality documentation. The ideal candidate will have experience in QA, excellent communication skills, and knowledge of the payment processing industry. Harlow Payments offers a competitive hourly rate between $25 and $30, alongside a comprehensive benefits package after three months of employment.

Benefits

Competitive compensation

Comprehensive benefits package after 3 months

34-hour work week for better work-life balance

Collaborative work environment

Qualifications

• Comfortable handling sensitive information securely.
• Experience in Quality Assurance within the payment sector.
• Strong documentation and error tracking skills.

Responsibilities

• Review and validate backend data entry for accuracy.
• Ensure compliance with PCI standards.
• Maintain QA documentation and reports.
• Conduct audits on merchant data.
• Work with teams to resolve data issues.

Skills

Knowledge of payment processing industry

Excellent customer service

Interpersonal skills

Communication skills

Ability to manage multiple priorities

Tools

Internal CRMS

Job description

Montreal, QC — Onsite (Near Peel Metro Station). Please note that we do not accept remote or hybrid candidates at this time.

Who We Are

At Harlow Payments, we bring over 50 years of combined experience to the world of payment solutions. We’re passionate about helping businesses streamline their payment processes, reduce costs, and achieve financial success through customized, reliable solutions. Our team is hands-on, supportive, and proud of the work we do together in a professional, fast-paced environment.

If you’re looking for a place where your contributions matter and your work is seen, Harlow Payments is the place to grow.

The Role

We are looking for a Quality Assurance Specialist to join our on-site Montreal team. This full-time, on-site role (34 hours/week) is ideal for someone who thrives in a fast-paced environment and enjoys working closely with clients and cross-functional teams.

Responsibilities

What You’ll Do

• Review and validate backend data entry related to credit card rates, fees, and merchant account configurations
• Adhere to PCI compliance standards and data security best practices when handling sensitive information
• Maintain detailed QA documentation, reports, and audit trails
• Perform regular audits and quality checks on newly entered and existing merchant data
• Implement corrections and updates in accordance with card network rules, processor requirements, and internal policies
• Collaborate with underwriting and support teams to resolve data-related issues efficiently

Qualifications

What We’re Looking For

• Knowledge of payment processing industry is a strong asset
• Comfortable managing multiple priorities and meeting deadlines
• Ability to document and track data entry errors through resolution
• Experience in QA with internal CRMS
• Excellent customer service, interpersonal, and communication skills are preferred.

Language Requirements

Excellent communication skills in English to collaborate with cross-functional teams, as well asexternalpartnerswho are based in the US.

Compensation

$25 - $30 hourly

About Harlow Payments

Who We Are

At Harlow Payments, we bring over 50 years of combined experience to the world of payment solutions. We’re passionate about helping businesses streamline their payment processes, reduce costs, and achieve financial success through customized, reliable solutions. Our team is hands-on, supportive, and proud of the work we do together in a professional, fast-paced environment.

If you’re looking for a place where your contributions matter and your work is seen, Harlow Payments is the place to grow.

What We Offer

• Competitive compensation
• Comprehensive benefits package after 3 months
• A 34-hour work week for better work-life balance
• A stable, collaborative, and professional work environment

If you are looking for an exciting opportunity where you can grow your career, and if you meet our qualifications, we want to speak with you. Contact us today!