QA/Technical Writer

Insight Global; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology solutions provider seeks an Intermediate QA Specialist to combine quality assurance testing with technical writing responsibilities. The ideal candidate will have 3-5 years in QA and technical writing roles, proven experience in API documentation, and familiarity with tools such as Postman. You will be responsible for translating complex technical concepts into clear, user-friendly documentation. This role is pivotal in maintaining the quality of our services while promoting a diverse and inclusive work environment.

Qualifications

• 3-5 years in QA and technical writing roles.
• Proven experience in API documentation and manual/automated testing.
• Familiarity with RESTful APIs and tools like Postman or Swagger.
• Basic coding skills (Java, Python, or JavaScript).

Skills

QA expertise

Technical writing

API documentation

Attention to detail

Agile methodologies

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

Postman

SQL

Automation frameworks (Selenium, Cypress)

RESTful APIs

Cloud platforms (AWS, GCP, Azure)

Job description

Job Description

We are seeking an Intermediate QA Specialist with Technical Writing expertise to join our team. This role combines manual quality assurance testing with technical documentation responsibilities, including API documentation. The ideal candidate is detail-oriented, highly organized, and able to translate complex technical concepts into clear, user-friendly documentation with a background in Quality Assurance as well.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3-5 years in QA and technical writing roles.
• Proven experience in API documentation and manual/automated testing methodologies.
• Knowledge of Sequence Diagrams for API design or designing complex workflows.
• Familiarity with RESTful APIs and tools like Postman or Swagger.
• Experience with Agile/Scrum methodologies.
• Postman, SQL, Decisions platform (UI platform).
• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Basic coding skills (Java, Python, or JavaScript).
• Experience with automation frameworks (Selenium, Cypress).
• Familiarity with cloud platforms (AWS, GCP, Azure).
• Experience in telco is preferred.