QA Lead (QTest Framework Expert)

Synechron; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A global technology consulting firm is seeking an experienced QA Lead to manage QA programs and leverage QTest expertise. The ideal candidate will have over 10 years of experience in quality assurance and test management, alongside strong analytical and communication skills. This role offers a flexible hybrid work policy and numerous benefits, including comprehensive insurance plans and professional development opportunities.

Benefits

Flexible hybrid policy

15 days paid annual leave

Comprehensive insurance plan

Qualifications

• 10+ years of experience in QA, test management, or related fields.
• Exceptional ability to present complex data to non-technical and executive stakeholders.
• Self-motivated, proactive, with superior time management skills.

Responsibilities

• Lead and manage QA programs utilizing QTest, ensuring efficient test planning.
• Collaborate with cross-functional teams to define QA strategies and test plans.
• Mentor and guide QA team members, fostering best practices and continuous learning.

Skills

QTest expertise

Test management

Analytical skills

Problem-solving skills

Communication skills

Education

Certification in QA or Test Management (e.g., ISTQB, CSTE)

Tools

Jira

Job description

Overview

QA Lead (QTest Framework Expert) role at Synechron. We are seeking a highly experienced Senior QA Lead with a strong background in quality assurance, test management, and extensive expertise in the QTest framework. The ideal candidate will be responsible for managing complex QA programs, presenting insights to senior leadership, and ensuring quality processes align with organizational objectives.

Responsibilities

• Lead and manage QA programs utilizing QTest, ensuring efficient test planning, execution, and reporting.
• Extract, analyze, and present reports from QTest to stakeholders, including Managing Directors and Technical Heads.
• Monitor test progress, quality metrics, and velocity charts to assess project health and drive continuous improvement.
• Collaborate with cross-functional teams to define QA strategies, test plans, and standards.
• Manage and optimize testing workflows, ensuring timely delivery and adherence to quality standards.
• Conduct regular reviews and present program updates to senior management, highlighting risks, issues, and achievements.
• Maintain proficiency in Jira and other related tools used for test management and integration.
• Be self-driven, proactive, and capable of managing multiple projects concurrently.
• Mentor and guide QA team members, fostering best practices and continuous learning.

Requirements

• 10+ years of experience in QA, test management, or related fields.
• Proven expertise in QTest test management platform including :
• Test case design, execution, and management.
• Extracting detailed reports and metrics.
• Monitoring velocity charts and progress dashboards.
• Solid understanding of Jira and integration of test management tools.
• Exceptional ability to present complex data to non-technical and executive stakeholders.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication skills, with experience presenting to MDs and technical leaders.
• Self-motivated, proactive, with superior time management skills.
• Program management experience is preferred.

Preferred, but not required

• Certification in QA or Test Management (e.g., ISTQB, CSTE).
• Experience managing large-scale QA programs.
• Familiarity with Agile / Scrum methodologies.

We offer

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• Udemy for Business access for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from FinLabs and Center of Excellences (CoE).
• Work on cutting-edge projects with leading tier-one banks, financial institutions, and insurance firms.
• Diverse, global, and collaborative work culture.

Diversity & Inclusion

Diversity & Inclusion are fundamental to our culture. Synechron is an equal opportunity workplace and an affirmative action employer. Our DEI initiative promotes equality, diversity, and a respectful environment. We encourage applicants from diverse backgrounds and experiences to apply. All employment decisions are based on business needs and qualifications, without regard to gender, gender identity, sexual orientation, race, ethnicity, religion, age, disability, veteran status, or any other protected characteristic.

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Quality Assurance
• Industries: Software Development and IT Services and IT Consulting