Program Manager

Lifemark; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in Calgary is seeking a Program Manager to oversee program standards and manage resources effectively. The role involves supporting injured workers' return-to-work processes, ensuring quality assurance, and fostering an inclusive environment. Ideal candidates will have a Bachelor's degree and strong leadership skills, with fluency in French being a plus.

Qualifications

• 2 years of related experience in career and employment services.
• Fluency in French is considered an asset.

Responsibilities

• Support the execution of an initiative for injured workers.
• Oversee decision-making for participant admission.
• Monitor participant progress to ensure outcome achievement.

Skills

Leadership

Communication

Conflict Management

Education

Bachelor’s Degree

Job description

The Program Manager will be responsible for directing and maintaining the integrity of program standards and overseeing the program's direction, including resource allocation, performance management, recruitment, training, quality assurance, conflict resolution, and program/business development.

Duties / Responsibilities :

1. Support the execution and operation of an initiative to assist injured workers with their return-to-work process.
2. Meet with senior management as needed to discuss issues or concerns regarding program standards, current practices, program evaluation, and future development.
3. Oversee the decision-making process for the admission and continued stay of participants.
4. Monitor the progress evaluation of each participant to ensure the achievement of outcomes.
5. Develop materials necessary to deliver services.

Minimum Qualifications :

• Bachelor’s Degree and 2 years of related experience in career and employment services, leadership, or supervision. Equivalencies will be considered.
• Ability to manage a large volume of tasks and competing priorities.
• Excellent written and oral communication skills.
• Fluency in French is considered an asset.
• Strong conflict management and resolution skills.
• Experience working with diverse population groups and issues is preferred.
• Security background check required.
• May be required to work evenings and/or weekends.

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as members of employment equity groups: Indigenous peoples, newcomers to Canada, women, and visible minorities.

Accommodation

Accommodations are available upon request for all candidates participating in any aspect of the recruitment and selection process. Please contact us at talent at [email address].