Program Coordinator

Okanagan College; Kelowna; On-site; CAD 68,000 - 102,000; Full time

Job summary

A regional education institution in Kelowna is seeking a Program Coordinator. The role involves designing and implementing educational programs, liaising with community partners, and managing budgets to ensure financial targets are met. The ideal candidate will have a related degree and 2 to 5 years of relevant experience in a post-secondary setting.

Qualifications

• 2 to 5 years of relevant experience, preferably in a post-secondary environment.
• Familiarity with student information, registration, and finance systems.
• Flexibility, attention to detail, and ability to manage conflicting priorities.

Responsibilities

• Design, develop, and implement new Trades General Interest programs.
• Liaise with businesses and government organizations to address training queries.
• Manage budgets and monitor revenue to meet targets.

Skills

Teamwork

Diplomatic communication

Project management

Analytical skills

Creative problem-solving

Education

Degree in a related field

Tools

Microsoft Office

Complex databases

Job description

Competition Details

Position Information

Position Number: S01079

Position Title: Program Coordinator

Division / Portfolio: Trades and Apprenticeship

Department / Program: Portfolio Dean's Office (P4)

Location: Kelowna

Other Flexible Work Options

Your Opportunity

Under the general direction of the Associate Dean, Trades & Apprenticeship, the Program Coordinator is responsible for supporting, implementing, and evaluating existing Trades General Interest and Industry programs and courses with the goal of meeting and exceeding revenue targets within the Portfolio. The role also involves implementing new TGI programs/courses in collaboration with Program Administrators.

The Program Coordinator designs, develops, and evaluates new courses and works with prospective clientele to develop proposals that meet client requirements. Additionally, the role involves planning and implementing annual promotions for existing certificate programs in collaboration with the Marketing and Recruiting Assistant.

Functions and Duties

1. Plans, schedules, designs, develops, and implements new Trades General Interest and Industry programs and courses, typically in collaboration with Program Administrators.
2. Liases with businesses, service providers, government organizations, school districts, senior secondary schools, and not-for-profits to address queries regarding Trades General Interest and Industry training.
3. Assists Program Administrators with logistics for courses, including financial assistance, organizing course materials, and online resources; advises on registration issues.
4. Interacts with students and clients to provide information on policies, admissions, and registration for various programs via telephone, electronically, and in person.
5. Works with community and corporate partners to propose, negotiate, and execute service agreements for course delivery.
6. Collaborates with other portfolios and organizations to deliver TGI programs and contract training to meet client needs.
7. Assists in developing and updating plans to support non-ITA funded programs and courses.
8. Prepares annual plans and budgets for the program portfolio, including new and existing courses and projects.
9. Monitors revenue and expenditures to meet or exceed targets, maintaining statistical data for trends and forecasts.
10. Prepares staffing forms for instructors of courses.
11. Addresses student concerns, complaints, and suggestions promptly.
12. Develops and supports promotional plans for courses, evaluating their effectiveness and adapting strategies accordingly.

Education and Experience

Degree preferred in a related field, emphasizing technical writing, project management, and instructional design. 2 to 5 years of relevant experience, preferably in a post-secondary environment with familiarity in student information, registration, and finance systems.

Skills and Abilities

• Ability to work effectively in a team and independently, taking initiative.
• Diplomatic communication skills with internal and external contacts.
• Flexibility, attention to detail, and ability to manage high workload and conflicting priorities.
• Project management skills.
• Strong written and verbal communication skills.
• Creative problem-solving abilities.
• Budgeting and analytical skills.
• Proficiency in Microsoft Office and complex databases for report generation and analysis.

Preferred Qualifications

Details not specified.

Desired Start Date

07/02/2025

Position End Date (if temporary)

Not specified

Schedule

Full-time, exempt, continuing

Annual Salary / Hourly Rate

$68,994 - $101,191 (Typical range: $82,793 - $91,992)

Special Instructions to Applicants

People with disabilities anticipating accommodations should contact the college during the application process.

Posting Details

Competition Number: C003125

Open Date: 06/20/2025

Closing Date: 06/30/2025

Open Until Filled: No

Inclusion Statement

Okanagan College encourages applications from marginalized groups and diverse backgrounds to promote equitable participation in college life.