Production Support Analyst / DevOps Engineer

mthree Recruiting Portal; Montreal (administrative region); On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology recruitment firm is seeking graduates for a production support analyst role as part of an exciting training program. The position involves caring for technical systems used by investment banks, with responsibilities including troubleshooting and engaging with financial topics. Candidates must possess a relevant Bachelor's degree and analytical problem-solving skills. This role offers valued experience and growth opportunities in a dynamic industry, with an emphasis on inclusion and diversity.

Benefits

In-depth interactive training

Annual salary increase

Ongoing training and support

Social events throughout placement

Qualifications

• Bachelor's degree in a relevant field with a GPA of 2.75 or higher.
• Ability to troubleshoot and solve problems analytically.
• Right to work in Canada without needing visa sponsorship.

Responsibilities

• Provide production support for technical systems and processes.
• Learn key technologies and processes related to financial markets.
• Participate in ongoing training and professional development.

Skills

Troubleshooting

Analytical problem-solving

Understanding of financial markets

Education

Bachelor's degree in computer science or related STEM

Tools

MySQL

Python

Job description

Want to work in technology at an investment bank?

Paid graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches).

Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel.

As part of the mthree Alumni program, mthree has an exciting and exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training.

What you’ll do

Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting.

Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on.

How the Alumni program works

• Apply via this job advert.
• Complete our assessment process.
• Get trained at mthree Academy in an online class for 4-8 weeks with other graduates.
• Join a mthree client for 12-24 months while receiving support and salary increases every 9 months.
• The vast majority then convert to permanent employees with the client at the end of the program.

What you’ll learn at the mthree Academy

• How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery.
• How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk.
• How to write a basic computer program in Python, including user input, common data structures, and flow of control.
• How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in a MySQL Server.

What you’ll need

• Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, math).
• A GPA of 2.75 or higher. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas.
• Ability to troubleshoot, taking an analytical approach to solve problems.
• The right to work in Canada without needing visa sponsorship.

What you’ll get

• In-depth interactive training in small classes with graduates like you. Our training is created and delivered by industry experts who know your field inside out.
• An annual increase to reflect your progress.
• Ongoing training, support and social events throughout your placement.
• An opportunity to kickstart your career and gain valuable experience in an attractive and exciting industry.

How to apply

• Apply via the form below and tell us a bit about you.
• Complete the online assessment (we’ll send you a link by email).
• Complete the interviews with our friendly talent team over phone and video.
• Lastly, you’ll interview with one or more of our clients.

So you don’t miss out on your dream job, we encourage you to be open to relocating.

*Note, due to the global teams and organizations that m works with, English may be a requirement of the position.

We take great pride in celebrating the diversity of each and every individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies, and we're proud to provide an environment where all our colleagues can flourish. That means promoting a strong culture of equality but, most importantly, inclusion. We never want people to change - only add to the amazing mix of people that work for mthree.

Applicants must be currently authorized to work in Canada on a full-time basis. The Company will not sponsor applicants for work visas.

Disability definition (Statistics Canada)

Person with a disability is a person who has a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and:

• Who considers themselves to be disadvantaged in employment by reason of that impairment, or
• Who believes that employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment:
• Includes persons whose functional limitations owing to their impairment may have been accommodated in their current job or workplace