Product Support Representative - AG

Brandt Group of Companies; Regina; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading agriculture services provider is seeking a Product Support Representative located in Regina. The role involves supporting customer orders across various locations, requiring fluency in French and English. The ideal candidate will be tech savvy and adaptable to multiple web applications. Responsibilities include providing pricing and inventory information and assisting customers effectively.

Qualifications

• Ability to quickly adapt to multiple web applications and technical programs.
• Fluency in both French and English required.

Responsibilities

• Provide pricing and inventory shipping times to customers.
• Assist customers by navigating multiple parts lookup programs.
• Provide assistance for other Brandt field staff members.

Skills

Tech savvy

Fluency in French

Fluency in English

Job description

Brandt is currently seeking a Product Support Representative located in Regina. This position will support our Agriculture division.

This position is responsible for placing customer orders throughout our network of locations spanning from coast to coast. Brandt has a rigorous and comprehensive training program to educate on products, terminology, and techniques necessary to succeed in this position. The ideal candidate will be tech savvy and have the ability to quickly adapt to multiple web applications and technical programs and resources. Fluency in both French and English is a requirement.

Duties & Responsibilities

• Provide pricing and inventory shipping times to customers
• Assisting customers by navigating multiple parts lookup programs
• Providing assistance for other Brandt field staff members
• Dealing with multiple vendors to provide the customers with various options
• Continuous training to maintain the highest level of service
• Assisting other departments to achieve a harmonious working environment
• Various other duties as assigned

Qualifications

• Tech savvy with the ability to quickly adapt to multiple web applications and technical programs and resources
• Fluency in both French and English required