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A telecommunications solutions company in Canada seeks a Product Manager to develop and execute brand value propositions for mobility products. The ideal candidate will bring creativity and organizational skills to meet customer needs, collaborating with team members on various initiatives. The role offers a competitive salary and performance bonuses along with comprehensive benefits including flexible work arrangements and opportunities for career growth.
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Location: Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Vancouver, BC, CA
Jobs by Category: Sales and Marketing
Job Function: Marketing
Status: Full Time
Schedule: Regular
Join our team and what we'll accomplish together
The Mobility Postpaid Brand Strategy team is focused on developing and delivering the mid to long-term strategies for TELUS and Koodo Mobility brands and products. We aim to optimize and evolve the value propositions across rate plan suites, device programs, multi-user constructs, rewards programs, and service experiences. Our ultimate goal is to drive brand differentiation, and improve Mobility EBITDA and Household Customer Lifetime Value (CLV) by enhancing and simplifying product journeys and ensuring the optimal introduction of new products into the market.
You will support the development of the mid to long-term strategy of TELUS and Koodo rate plans, features, services, and device offerings. You will work collaboratively with Senior Product Managers and cross-functional stakeholders to enable new service and feature offerings.
What you’ll do
Develop and execute brand value propositions for new and existing mobility products and services. From technical requirements and go-to-market strategies, to evaluating and improving service and support models across the TELUS and Koodo brands. You will work closely with cross-functional teams to deliver initiatives of varying scale and benchmark performance against industry standards.
Develop business requirements for technical enablement, and marketing and channel requirements for go-to-market to support the launch of new product and service value propositions
Work closely with senior team members within the Mobility Brand and Product team to support large scale initiatives, including primary brand value propositions with platinum marketing campaigns
Work directly with cross functional product, platform and services teams to deliver small and medium scale initiatives, with direct responsibility for the Mobility Brand value propositions being delivered
Evaluate telco and adjacent industry brand service and support models to benchmark TELUS and Koodo brand performance. Propose and evaluate opportunities to elevate service and support as a core component of each brand’s value proposition
Explore and evaluate new service and support capabilities that are differentiated between TELUS and Koodo while enabling each brand to deliver on our Customers First Commitment.
#LI-REMOTE
What you bring
A highly organized and proactive approach to managing marketing timelines, assets, and dependencies.
You anticipate next steps and actively coordinate execution across cross-functional teams
You have a deep curiosity about customer needs and the competitive landscape, using insights to refine messaging.
You bring a creative mindset to marketing challenges helping to translate complex product features into clear, compelling value propositions and messaging that resonates with our target audiences.
Great-to-haves
2+ years of experience in a Marketing, Product Marketing, or Product Management support role, preferably within the telecommunications or technology sector.
Proven experience assisting in the Go-to-Market (GTM) execution for a new feature or product launch.
A post-secondary degree in Business, Marketing, Communications, or a related field.
Salary Range: $81,000-$121,000
Performance Bonus or Sales Incentive Plan: 12%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
Job Type: This is for a current vacancy
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Help us, help our customers make a real connection
$14.7 billion
TELUS’s annual revenue
$4.8 billion
The brand value that TELUS brings
12
Consecutive years our annual dividend payment has increased
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.