Product Data Analyst - User Experience (UX) & Mixpanel

Mashreq Bank; Vancouver; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A major e-commerce company is seeking a Product Data Analyst focusing on User Experience and Mixpanel to join its analytics team. In this role, you will partner with various teams to evaluate user behavior, maintain performance dashboards, and ensure actionable insights drive product decisions. A strong background in product analytics tools, especially Mixpanel, along with advanced SQL skills and a relevant degree is essential for candidates. This position may offer remote or hybrid work options.

Benefits

Competitive salary and performance-based incentives

Comprehensive health, dental, and vision insurance

Retirement savings plans with company contribution

Paid time off, holidays, and parental leave

Career development programs and learning resources

Employee discounts and exclusive company perks

Flexible work arrangements

Qualifications

• Strong proficiency in product analytics tools, especially Mixpanel.
• Solid understanding of UX metrics and customer journey analysis.
• Advanced SQL skills for querying large datasets.

Responsibilities

• Analyze user behavior and product performance using analytics tools.
• Design and maintain dashboards to track key product KPIs.
• Partner with UX designers to define success metrics for features.

Skills

Product analytics tools proficiency (especially Mixpanel)

Understanding of UX metrics and usability principles

Advanced SQL skills

Data visualization tools (Tableau, QuickSight, Power BI)

Analytical and problem-solving skills

Communication skills for data storytelling

Education

Bachelors degree in Data Analytics, Statistics, Computer Science, Economics, Engineering

Tools

Mixpanel

Tableau

Power BI

Job description

Job Summary

Amazon is seeking a highly analytical and user-focused Product Data Analyst – User Experience (UX) & Mixpanel to join our product and design analytics team. In this role, you will partner closely with Product Managers, UX Designers, Researchers, and Engineering teams to translate user behavior into actionable insights that improve customer experiences at scale. You will leverage data from Mixpanel and other analytics platforms to evaluate user journeys, identify friction points, and influence product decisions across Amazons digital ecosystem.

This position is ideal for someone who combines strong analytical rigor with a deep understanding of UX principles and a passion for customer-centric product development.

Key Responsibilities

• Analyze user behavior and product performance using Mixpanel and other analytics tools to support UX and product decisions.

• Design, build, and maintain dashboards, funnels, cohorts, and reports to track key UX and product KPIs.

• Partner with UX designers and product managers to define success metrics for new features, experiments, and launches.

• Conduct deep-dive analyses on user journeys, usability issues, drop-offs, and engagement trends.

• Support A/B testing and experimentation by defining hypotheses, analyzing results, and presenting insights clearly.

• Translate complex data into clear, compelling insights and recommendations for technical and non-technical stakeholders.

• Ensure data accuracy, consistency, and best practices in event tracking and analytics instrumentation.

• Proactively identify opportunities to improve customer experience, conversion, retention, and overall product usability.

Required Skills and Qualifications

• Strong proficiency in product analytics tools, especially Mixpanel (funnels, cohorts, retention, event-based analysis).

• Solid understanding of UX metrics, usability principles, and customer journey analysis.

• Advanced SQL skills for querying large datasets.

• Experience with data visualization tools (e.g., Tableau, QuickSight, Power BI, or similar).

• Strong analytical and problem-solving skills with a data-driven mindset.

• Ability to communicate insights effectively through data storytelling and presentations.

• Bachelors degree in Data Analytics, Statistics, Computer Science, Economics, Engineering, or a related field.

Experience

• 3–6 years of experience as a Product Analyst, Data Analyst, or UX Analyst in a digital product environment.

• Hands-on experience supporting UX or product teams with behavioral and usage data.

• Experience working in agile or fast-paced product development environments is highly preferred.

• Prior experience in e-commerce, consumer technology, SaaS, or large-scale digital platforms is a plus.

Working Hours

• Full-time position

• Standard business hours with flexibility to collaborate across global teams

• Remote or hybrid work options may be available depending on location and business needs

Knowledge, Skills, and Abilities

• Deep knowledge of user experience analytics, engagement metrics, and product performance measurement.

• Ability to think strategically while executing detailed analyses.

• Strong attention to detail and commitment to data quality.

• Collaborative mindset with the ability to influence without authority.

• Comfort working with large, complex datasets and ambiguous problem statements.

• Passion for improving customer experience through data-backed insights.

Benefits

• Competitive salary and performance-based incentives

• Comprehensive health, dental, and vision insurance

• Retirement savings plans with company contribution

• Paid time off, holidays, and parental leave

• Career development programs, learning resources, and internal mobility opportunities

• Employee discounts and exclusive Amazon perks

• Flexible work arrangements to support work-life balance

Why Join Amazon

At Amazon, we are relentlessly focused on the customer. Joining our analytics and UX team means your work will directly shape experiences used by millions of customers worldwide. You will collaborate with some of the brightest minds in technology, gain exposure to large-scale data challenges, and grow your career in an environment that values innovation, ownership, and continuous learning.

How to Apply

Interested candidates are encouraged to apply through the official Amazon Careers portal. Submit your updated resume highlighting relevant analytics, UX, and Mixpanel experience. Selected candidates will be contacted for further assessment and interviews.