Produce Sr. Team Lead

The Root Cellar Village Green Grocer; Victoria; On-site; CAD 45,000 - 55,000; Full time

Job summary

A local grocery market in Victoria is seeking a Produce Sr. Team Lead to assist in managing a sales-driven team. Responsibilities include training staff, merchandising produce effectively, and providing exceptional customer service. Ideal candidates will have at least two years of retail supervisory experience and a passion for produce. Competitive wages and a culture of teamwork are offered.

Benefits

Competitive wages

Culture of teamwork and collaboration

Continuous learning opportunities

Qualifications

• At least two years of retail supervisory experience in a produce environment.
• A passion for providing superior customer service and sharing produce knowledge.
• The ability to multi-task and maintain organization in a fast-paced environment.

Responsibilities

• Assist in managing and training staff according to company policies.
• Merchandise produce to maximize sales and store appearance.
• Provide exceptional customer service in all situations.

Skills

Retail supervisory experience

Customer service excellence

Knowledge of produce

Team motivation

Multi-tasking

Job description

Overview

PRODUCE SR. Team Lead

Location: Oxford Corner, 271 Cook St, Victoria, BC V8V 3X4

Role

We are currently seeking a Produce Sr. Team Lead to join our team. As a Produce Sr. Team Lead, you will assist the Produce Operations Manager leading a sales-driven team who takes customer service, quality, and presentation to heart. Our customer-facing produce department is an upbeat work environment where we take great pride in elevating food appreciation and values. You are a resourceful, detail-oriented, self-motivated leader eager to contribute to a culture that is all-inclusive, innovative, and focused on quality improvement.

Responsibilities

• Assist in managing, motivating, training, mentoring, and developing staff according to company policies and procedures.
• Merchandise produce so that it is organized and visually appealing to maximize sales and uphold overall store appearance.
• Control product rotation with produce floor stock, manage floor displays to ensure limited product loss, execute in-store specials when necessary.
• Manage inventory levels to limit product loss.
• Provide exceptional customer service in all situations, including returns and complaints.
• Maintain store and display signage to set standards.
• Monitor sales floor for loss-prevention and store security purposes.
• Be a role model and inspire behaviour consistent with our values.
• Provide exceptional customer service to all Team Members, customers, and vendors.

About Us

The Root Cellar Village Green Grocer is your fresh & innovative destination market for extraordinary food experiences. Growing up in British Columbia, the family Root Cellar was a place in our homes where we could always find good quality, garden-grown, fresh & preserved foods. Our family-owned market operates with a local focus, always buying from as close to home as possible to provide the communities of Victoria with the same. We are more than your average grocery store, and it is our aim for our team’s experience here to be anything but average too. We’re a family business, and we’re selective about who joins us. Our bottom line is that we care a lot… about the products we offer, our customers, and our Root Cellar family. You can feel the care put into action when you step through our doors, Team Members and Customers alike.

What You Bring To The Table

• At least two years of retail supervisory experience in a produce environment.
• A passion for providing superior customer service and sharing produce knowledge.
• A positive attitude and the desire to lead and motivate a team.
• The physical ability to stand for long periods of time and lift 25-50lbs repeatedly.
• The ability to multi-task and maintain organization in a fast-paced environment.
• The availability to work a variety of shifts including evenings and at least one weekend day.

The Details

We offer competitive wages, a Culture of Teamwork, Collaboration & Continuous Learning.

Please submit your resume if you want to apply for this career opportunity. We look forward to meeting you!