Principal Product Manager - REMOTE

Medium; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology firm in Canada Creek is seeking a Principal Product Manager to shape the future of autonomous customer service. This critical role involves defining long-term product and AI strategies while leading cross-functional initiatives. Candidates should have over 8 years of experience in product management, particularly with AI/ML products. The position offers a chance to innovate at the intersection of AI research and enterprise development, alongside competitive salaries and flexible remote work options.

Benefits

Tech & learning stipend for conferences

Flexible vacations and paid sabbaticals

Company-wide offsites and gatherings

Equity options for shared ownership

Qualifications

• 8+ years of product management experience with AI/ML products.
• Deep technical fluency in AI/ML, understanding model capabilities.
• Proven track record in managing complex problems and solutions.
• Success in building AI-powered products delivering customer value.

Responsibilities

• Define and drive multi-team product and AI strategy.
• Lead cross-functional initiatives with measurable business impact.
• Conduct customer and market research to inform product strategy.
• Establish company-wide product metrics for strategic decisions.

Skills

Product management experience

Technical fluency in AI/ML

Cross-team solutions management

Exceptional communication skills

Quantitative skills for data analysis

Customer engagement

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Product Manager. In this critical role, you will shape the future of autonomous customer service at the intersection of AI research and enterprise product development. You will tackle large and complex problems, defining the long-term product and AI strategy while ensuring successful execution across multiple teams. The role offers the chance to innovate at the frontiers of AI capabilities and deliver measurable value to enterprise clients.

Accountabilities

• Define and drive multi-team product and AI strategy, balancing long-term goals with iterative delivery.
• Stay at the forefront of AI capabilities and determine where to build, partner, or integrate.
• Lead cross-functional initiatives with measurable business and customer impact.
• Conduct customer and market research to inform product strategy.
• Establish and own company-wide product metrics for guiding strategic decisions.
• Communicate and inspire across audiences, representing the organization externally.
• Coach and elevate the product team, providing feedback and driving senior hiring.

Requirements

• 8+ years of product management experience, specifically with AI/ML products.
• Deep technical fluency in AI/ML, understanding model capabilities and limitations.
• Proven track record in managing complex problems and driving cross-team solutions.
• Success in building AI-powered products that deliver measurable customer value.
• Exceptional communication and storytelling skills for diverse audiences.
• Strong quantitative skills for data analysis and creating company-wide metrics.
• Experience in engaging directly with customers for insights and feedback.
• Ability to adapt in fast-paced, evolving environments.

Benefits

• In-person connection through company-wide offsites and team gatherings.
• Tech & learning stipend for conferences, books, and courses.
• Remote by design with flexibility for personal life events.
• Health & wellness benefits, including flexible vacations and paid sabbaticals.
• Competitive salaries that match your impact.
• Equity options for shared ownership in a growing company.