Premium VIP Client Success Expert

Futuretek; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology company in Canada is looking for a Customer Success Specialist. You will deliver premium support to high-value clients, manage their accounts, and resolve issues while ensuring a seamless gaming experience. The ideal candidate will have 2+ years of experience in customer support, excellent communication skills, and a passion for exceptional service. Competitive salary and benefits included.

Benefits

Competitive salary and bonuses

Opportunities for career development

Group benefits, including healthcare and dental care

On-site leisure facilities

Qualifications

• Minimum 2 years of experience in customer support, focusing on VIP or high-value clients.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion.

Responsibilities

• Engage with clients to understand their preferences and provide personalized support.
• Handle and resolve escalated issues from clients.
• Manage high-value client accounts and ensure accurate information.

Skills

Fluent communication skills in English

Customer-centric approach

Problem-solving skills

Attention to detail

Education

Bachelor's degree in a relevant field or equivalent work experience

Job description

A leading technology company in Canada is looking for a Customer Success Specialist. You will deliver premium support to high-value clients, manage their accounts, and resolve issues while ensuring a seamless gaming experience. The ideal candidate will have 2+ years of experience in customer support, excellent communication skills, and a passion for exceptional service. Competitive salary and benefits included.