Premium Multifamily Concierge & Resident Services

Hines; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading real estate investment management firm in Calgary is seeking a Concierge - Multifamily to provide exceptional service to residents. The role requires organizing various resident services, ensuring comfort, and maintaining communication. Candidates should possess at least two years of customer service experience and a high school diploma. This role involves creating positive resident experiences while managing inquiries effectively. The ideal candidate will thrive in a dynamic environment focused on excellence and teamwork.

Benefits

Competitive compensation

Comprehensive training

Robust benefits

Generous vacation packages

Qualifications

• Minimum two years' experience in a customer service environment.
• Residential Concierge/Reception experience strongly preferred.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Organize, coordinate and implement various resident services.
• Act as the point of contact for residents.
• Ensure packages are delivered and notify residents in a timely fashion.

Skills

Customer service orientation

Excellent written communication skills

Excellent verbal communication skills

Education

High school diploma or equivalent

Job description

A leading real estate investment management firm in Calgary is seeking a Concierge - Multifamily to provide exceptional service to residents. The role requires organizing various resident services, ensuring comfort, and maintaining communication. Candidates should possess at least two years of customer service experience and a high school diploma. This role involves creating positive resident experiences while managing inquiries effectively. The ideal candidate will thrive in a dynamic environment focused on excellence and teamwork.