Precious Metals Analyst

Canada Gold; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading precious metals retailer in Mississauga is seeking a full-time Precious Metals Analyst to provide exceptional customer service and assess precious metals. The role requires familiarity with computers and basic math, with in-store training provided. Reliable transportation is necessary for occasional shifts at other locations. Competitive hourly compensation ranging from $20 to $22 with customer service bonuses available.

Benefits

Full in-store technical training program

Customer service bonuses

Opportunities for growth and advancement

Qualifications

• Excellent customer service and communication skills.
• Self-motivated, results-driven attitude, and eager to learn.
• 1 year of customer service experience preferred.

Responsibilities

• Deliver exceptional customer service in person and over the phone.
• Accurately assess customers precious metals in a timely manner.
• Maintain a clean and organized store environment.

Skills

Customer service skills

Communication skills

Problem-solving ability

Familiarity with computers

Basic math skills

Job description

Job Description

Job Description

Salary: $20.00-$22.00 per hour

Job Description

We are Canada's gold and silver professionals. The Canada Gold family is one of the countrys largest jewellery, precious metal, and diamond buyers, and sellers of gold and silver bullion. At our retail location in Mississauga, where we provide free appraisals and quotes for customers who bring in their valuables. Our goal is to provide our customers with the best prices, information, and expert advice when considering selling their valuables and / or investing in precious metals.

About the Position

We are looking for a full-time Precious Metals Analyst to join our growing team. This is an in-person role where you’ll meet with customers who are buying or selling gold and other precious metals. Full in-store training will be provided.

Note: Reliable transportation required. We will from time to time ask that you support shifts at our other locations in Hamilton and Toronto

Responsibilities

• Deliver exceptional customer service in person and over the phone
• Accurately assess customers precious metals in a timely manner using tools provided
• Maintain a clean and organized store environment
• Work on additional tasks and projects as assigned

What We’re Looking For

• Excellent customer service and communication skills
• Strong problem‑solving ability
• Self‑motivated, results‑driven attitude, and eager to learn
• Interest in learning and professional development
• Comfort and familiarity with computers and basic math

What We Offer

Canada Gold is an equal opportunity employer and offers a range of benefits and support. We believe in hiring for character and training for skill, and we are committed to employee growth and advancement across our expanding group of businesses.

Compensation

• Hourly rate : $20-$22 / hour (based on experience and qualifications)
• Customer service bonuses available

Benefits include

• Full in-store technical training program
• Customer service bonuses
• Opportunities for growth and advancement at locations across Canada

Schedule

• 8-hour shifts
• Day shift, weekdays and weekends

Experience

• Customer service : 1 year (preferred)

Work Location: In person at our Mississauga Location