Postmaster - Corporate Provided Premises (Grade Office)

Canada Post; Cross Lake; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading postal service provider is seeking a Postmaster in Cross Lake, Manitoba. The role demands community engagement, promoting postal products, and supervising staff. The ideal candidate will possess strong leadership and customer service skills, along with a High School diploma. This full-time position offers a competitive salary and involves a commitment to customer satisfaction in a dynamic retail environment.

Qualifications

• Experience leading and directing teams.
• Experience interacting with the public in a retail environment.
• Knowledge of postal regulations and procedures.

Responsibilities

• Liaise with the community regarding postal services.
• Sell and promote postal products to the public.
• Supervise staff and manage retail hours of operation.

Skills

Team leadership

Customer service

Sales experience

Record management

Education

High School Diploma or equivalent

Job description

Job Requisition Id: 194525
Business Function: Retail
Primary City: Cross Lake
Province: Manitoba
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: RVSGB50 - Level 5
Working Hours: 40 hrs per week - Mon-Fri (9:00-18:00) one hour break for lunch
Number of Vacancies: 1
Salary: $24.57
Job Closing Date (YYYY-MM-DD): 2025-10-23

Job Description

Take on the responsibility of a community leader with Canada Post. The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As Postmaster, you will be the face of the Post Office in your community service area, supervising staff and ensuring that Canada Post demonstrates an energetic customer focus and commitment to the community in an environment of multiple priorities.

Job Responsibilities

• Liaise with the local community with respect to Canada Post service and products
• Sell and promote postal products and services to the public and businesses
• Administer the post office to meet retail hours of operation and delivery expectations
• Manage postal revenue, assets and values
• Maintain records and prepare reports
• Supervise staff, as well as train and assess performance
• Assist with effective management of mail delivery routes

Job Responsibilities (continued) / Qualifications

• High School Diploma, or provincial equivalency and/or experience in business administration
• Experience leading and directing teams
• Experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Knowledge of regulations, methods and procedures for processing mail and providing postal services
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, and sorting mail and standing for extended periods of time

Other Information

TRANSFER: Priority consideration will be given to transfer requests from employees who are members of CPAA, with preference to members in the posted Area of Competition. COMPETITION: Employees who are members of CPAA, priority consideration will be given to members in the posted Area of Competition. Term employees with continuous employment in CPAA may apply in accordance with the Collective Agreement.

To be considered for this position, you must:

• Be able to manage the post office to meet retail hours of operation and delivery expectations.
• Be physically fit and able to lift mail containers weighing up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time.

Premises requirements

• The hours of service to the public will be determined by Canada Post and are subject to change under varying circumstances.

Canada Post values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website