Post Office Assistant - Term

Canada Post; Bonne-Espérance; On-site; CAD 30,000 - 60,000; Part time

Job summary

A national postal service provider is seeking an on-call Post Office Assistant in Quebec. The ideal candidate will provide counter services, handle mail distribution, and assist customers with inquiries. Strong customer service skills and a high school diploma are essential for this role. The position offers a flexible schedule, primarily on a need basis, and requires physical fitness for the role.

Qualifications

• Experience in business administration.
• Training in public interaction and cash transactions.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Sell postal products and services.
• Sort and distribute mail.
• Provide customer information and resolve delivery issues.

Skills

Customer service orientation

Sales experience

Flexibility

Education

High school diploma or provincial equivalency

Job description

Job Requisition Id: 195309

Business Function: Retail

Primary City: Saint-Paul-d'Industrie

Province: Quebec

Employment Type: On Call

Employment Status: Term

Language Requirement: French Essential

Employee Class and Level: RVSGD11 - Level 1

Working Hours: On call

Number of Vacancies: 1

Salary: 18.444/H

Job Closing Date: 02/04/2025

All qualified candidates will be considered; preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability.

Job Description

If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on‑call Post Office Assistant who will use a customer‑focused approach when providing counter services to customers.

Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

Job Responsibilities

• Sell postal products and service to the business community and public
• Sort, distribute and process mail into appropriate classifications
• Provide customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly

Qualifications

• High school or provincial equivalency and/or experience in business administration
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems.
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time
• Flexibility to be available for temporary, on‑call work

Other Information

Note: The ideal candidate should reside in the community. Applicants within a 50 km radius of the Post Office may be considered as needed.

Safety Sensitive Positions

This position may be considered a Safety Sensitive position and has additional requirements under the Canada Post's Substance Use Policy.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe, welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, and women. Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation, including both visible and hidden conditions that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest

The Conflict Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier‑free work environment, starting with the hiring process. If you are contacted regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our Signature Behaviours

• Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
• Know the destination – We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds exploring new approaches.
• Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
• Ignite our pride – We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our Values

• TRUST – I earn the trust placed in me every day, and I trust that my safety and well‑being are everyone’s top priority. We do our best work when we trust each other. We value the trust Canadians have in us, and we understand it is earned with every decision and interaction.
• RESPECT – I understand respect is the foundation of a successful workplace. We respect each other as colleagues and treat each other as we would like to be treated. We respect our country and the communities we serve, and we have a responsibility to be a positive force for change.
• DELIVER – I challenge myself to safely deliver every day because what I do matters. We are a network of people, united by what we accomplish and deliver together. Delivering a stronger Canada for Canadians is at the heart of what we do.