Pharmacy Technician

The University of North Carolina; Southwestern Ontario; On-site; CAD 46,000 - 59,000; Full time

Job summary

A leading educational institution in Ontario, Canada, is looking for a Pharmacy Technician to support health services. The role involves processing medication orders, customer service, and maintaining inventory. Candidates must hold a pharmacy technician license and certification, with previous retail experience highly valued. This full-time position offers a salary range of $33,540 - $41,800 annually. Evening and weekend shifts may be required, alongside a commitment to quality patient care.

Qualifications

• Must be licensed by the North Carolina Board of Pharmacy.
• Required certification by the Pharmacy Technician Certification Board (CPhT).
• Prior retail pharmacy technician experience required.

Responsibilities

• Screen and process provider medication orders under a licensed pharmacist.
• Prepare and dispense medications accurately.
• Provide effective customer service and patient instructions.

Skills

Customer service

Pharmaceutical knowledge

Data entry

Communication

Problem resolution

Education

Completion of a nine-month Pharmacy Technician program

High school diploma or equivalency

Tools

Electronic health record systems

QS1 pharmacy software

Job description

Please see Special Instructions for more details.

Please upload your current license and national certification in the other document section.

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist will be subject to a Criminal Background Check.

Please upload reference information including names, position titles, company/institutions, addresses, phone numbers, and email addresses of at least two current or previous supervisors.

The Search Committee will not contact references without first verifying permission with the finalist.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.

Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers.

Failure to answer the questions at the end of the application will not preclude your application from being considered, but may result in your application not receiving full consideration.

Please submit a resume and cover letter with your application.

Position Information

General Information

Vacancy Open to All Candidates

Employment Type: Permanent - Full-time

Hours per week: 40

Months per year: 12

Position Number: 012088

NC Salary Grade Equivalency: MH03

Working Title: [not specified]

Salary Range: $33,540 - $41,800 (Anticipate Hiring Range: $33,540 - $39,793)

FLSA Status: Non Exempt

Division: [not specified]

Department: Counseling & Health Services (Adm)

Work Unit: Health Services

Work Schedule: 8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours required, as necessary.

Primary Purpose of Position

Screens, prepares, and processes provider medication orders under the direct supervision of a licensed pharmacist. Provide clerical support to the medical records and front desk areas of the clinic as required. This position receives the medication order, reviews the patient medication profile, enters required information into a data information system, prepares a prescription label, selects the appropriate drug, counts out the prescribed number of medication dosage units, and proofs for errors.

Qualifications

• Completion of a nine-month Pharmacy Technician program or graduation from high school and one year of pharmacy-related experience; or an equivalent combination of education and experience.
• Journey level: Completion of a nine-month Pharmacy Technician program or graduation from high school and two years of pharmacy-related experience; or an equivalent combination of education and experience.
• Advanced level: Completion of a nine-month Pharmacy Technician program or graduation from high school and four years of pharmacy-related experience including one year of supervisory experience; or an equivalent combination of education and experience.

Responsibilities

• Routine processes such as labeling and inventory maintenance
• Process prescriptions through electronic health record and QS1 or other pharmacy software
• Recording data and maintaining accurate patient profiles.
• Preparing and dispensing medications.
• Provide positive and effective customer service by listening to patients/clients and understanding and responding to identified needs.
• Provide basic instructions to patients/clients on how to administer and/or store medication and refer patient to pharmacist for any technical or detailed information.
• Assist with overall pharmacy inventory
• Ability to understand, communicate, and follow oral and written instructions.
• Working knowledge of federal and state laws, rules and guidelines regarding pharmacy services
• Fill medication orders following established procedures
• Prioritizes tasks and keeps current on all records and forms
• Demonstrates basic knowledge of medical and pharmaceutical terminology and processing techniques
• Support medical records, front desk, immunizations, medical clinic and other relevant staff
• Assist with processing and resolving insurance claims
• Understand and comply with quality control procedures of pharmacy, Student Health, and university
• Prepares statistical reports
• Assist with maintaining appropriate inventory of regular medications and/or controlled substances.
• Embrace change with the role of a pharmacy technician in both the pharmaceutical industry and Student Health.
• Basic knowledge of medical and pharmacy terminology
• Basic knowledge of pharmaceutical drugs, calculations and formulas
• Basic knowledge of chemical procedures used to compound, reconstitute and dilute drugs
• Excellent customer service and problem resolution skills.
• Follows medication orders and written instructions. Labels and prepares written information following established procedures.
• Collects fees and payments
• Makes accurate observations concerning drug qualities, quantities, and accuracy of label
• Employee will have daily contact with pharmacist, vendors, patients, health card providers, nursing staff, and other administrative staff.
• Employee will answer basic questions regarding medication concerns, prescriptions, insurance, pharmaceutical history, prescription refills, prescription transfers and assuring patient receives pharmaceutical counseling when required.
• Required to maintain all necessary continuing education requirements/credits for national certification.

Departmental Preferred Experience, Skills, Training/Education

Must be at least 18 years of age. High school graduate or GED required. Must be licensed by the North Carolina Board of Pharmacy and maintain license. Required certification by the Pharmacy Technician Certification Board (CPhT). Prior Retail Pharmacy Technician experience is required.

Necessary Licenses or Certifications

[None listed beyond experience; contractor retains those outlined above]

Work Location

Student Health Pharmacy

Posting Information

• Posting date: 12/04/2025
• Closing date: 01/18/2026
• Proposed Hire Date: 02/16/2026

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Other Document
• Other Document 2

Optional Documents

9201 University City Blvd Charlotte, NC 28223

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • UNC Charlotte Website
  • HERC Job Board
  • Inside Higher Education
  • Circa (formerly known as Local JobNetwork)
  • Another Website
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Other
• Where did you learn about this posting?
  • (Open Ended Question)
• * Do you have a North Carolina Board of Pharmacy Technician license? If yes, please upload a copy in the document field.
  • (Open Ended Question)
• * Do you have a Pharmacy Technician Certification Board (CPhT) certificate? If yes, please upload a copy in the applicant documents field.
  • (Open Ended Question)
• * Are you licensed by the North Carolina Board of Pharmacy as a Pharmacy Technician?
  • No
  • Yes