Pharmacist Assistant - Part Time

Metro Inc.; Niagara Falls; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading Canadian retailer in Niagara Falls is looking for a Pharmacy Assistant to support pharmacy services. The role involves dispensing medications, maintaining patient profiles, and ensuring quality customer service. Ideal candidates should have a Pharmacy Assistant program education and a minimum of 2 years of retail pharmacy experience. Join a company committed to an inclusive work environment and excellent community care.

Qualifications

• Minimum of 2 years in retail pharmacy.
• Proficient with PC systems, MS Office programs, and pharmacy software.
• Receptive to constructive feedback for continuous improvement.

Responsibilities

• Perform all aspects of the technical act of dispensing.
• Receive prescription refill requests and verbal prescriptions.
• Check emails and respond accordingly.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Initiative

Language skills

Education

Pharmacy Assistant program

Tools

MS Office

Kroll

Job description

Overview

Position Title: Pharmacist Assistant - Part Time

Position Type: Permanent

Requisition ID: 43845

Banner: Metro

Employment Type: Part-Time

Location: 7835 McLeod Road, Niagara Falls, ON

Shift: Days, Evenings & Weekends

Join Our Metro Team as a Pharmacy Assistant! This role supports pharmacists operationally in providing dispensary and pharmacy services and achieving Company initiatives. You will receive direction from the pharmacist on duty and the Pharmacy Manager, working towards goals and objectives while adhering to Company operating standards and Ontario College of Pharmacists' standards of practice. Become a valued member of our team that champions innovation, excellence, and community care. Apply today and start an exciting journey with us at Metro!

Responsibilities

• Perform all aspects of the technical act of dispensing.
• Receive prescription refill requests and verbal prescriptions in accordance with all applicable laws and regulations.
• Establish and maintain patient profiles, and scan and file patient records.
• Contact prescribers for various functions.
• Answer phones and check IVR voicemail messages.
• Provide customer assistance with merchandise on the sales floor and at the cash register.
• Check emails and respond accordingly.
• Receive orders and ensure product received matches invoices and is received in good condition, then store/put away appropriately.
• Perform inventory-related tasks.
• Enter and reconcile invoices/credits and maintain shrink logs.
• Utilize wholesaler websites for various functions.
• Assist with dispensary paperwork as directed.
• Maintain store standards and conditions and may be assigned to clean dispensary, sweep floor, and clean shelves as required.
• Perform other duties as assigned by the Pharmacy Manager or Pharmacist.
• Follow all applicable Company policies and procedures, Government regulations, Health and Safety and Food Safety regulations.

Qualifications

• Education – Pharmacy Assistant program.
• Experience - Minimum of 2 years in retail pharmacy.
• Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).
• Interpersonal skills to build strong working relationships and a positive work environment.
• Language skills to communicate clearly and listen carefully in a respectful manner.
• Organizational skills to prioritize, plan ahead, manage time and be punctual.
• Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.
• Receptive to constructive feedback for continuous improvement.
• Initiative to identify and complete tasks independently.

Key Relationships

The Pharmacy Assistant receives direction from the Pharmacy Manager, Pharmacist, and Pharmacy Technician. They interact with internal contacts, including Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, and Metro IT. They also engage with external contacts, such as customers and direct pharmacy vendors like McMahon and Kroll Canada.

Responsibilities and relationships may change as necessary to achieve Metro's business objectives.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you. Please note that we will only contact those whose applications are selected. We respectfully request that agencies do not contact us or send unsolicited applications.