Pet Care Experience Lead — Retail Supervisor

PetSmart Store Support Group, Inc.; City of Lloydminster; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading pet retail company in Lloydminster, Alberta is seeking a Retail Customer Service Supervisor to lead the team in delivering exceptional experiences for pet parents. You will oversee associate development and day-to-day operations, ensuring safety and service standards. Competitive benefits include health insurance, paid time off, and a retirement plan. The ideal candidate has a strong customer service background and leadership skills, and is available to work flexible hours.,

Benefits

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP)

Tuition Assistance

Qualifications

• 2+ years of retail experience in a customer-focused environment.
• Leadership experience preferred.
• Full-time availability with flexible scheduling.

Responsibilities

• Facilitate associate experience and support development.
• Oversight of safety, cleanliness, and engagement.
• Address and administer associate concerns.

Skills

Customer service

Leadership

Organizational skills

Communication

Tools

Computer applications

Job description

A leading pet retail company in Lloydminster, Alberta is seeking a Retail Customer Service Supervisor to lead the team in delivering exceptional experiences for pet parents. You will oversee associate development and day-to-day operations, ensuring safety and service standards. Competitive benefits include health insurance, paid time off, and a retirement plan. The ideal candidate has a strong customer service background and leadership skills, and is available to work flexible hours.,