Personal Support Worker Pediatric/Palliative

VON Canada (Ontario); Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community health organization is seeking a Health Care Technician in Hamilton, Ontario, to provide direct hands-on care to patients in their homes. The role requires a Personal Support Worker certification, strong communication skills, and the ability to work independently within a multidisciplinary team. Responsibilities include documenting patient data, providing personal care, and collaborating with nursing staff. Applicants must have access to a vehicle and be endorsed with current CPR certification. This permanent role supports flexible working hours.

Qualifications

• PSW certification necessary for this role.
• Experience in Palliative or acute care preferred.
• Access to a personal vehicle and valid driver's license required.

Responsibilities

• Provides hands-on care to patients in their homes under nursing direction.
• Documents clinical data in the patient's medical record as per guidelines.
• Collaborates with family members to ensure a positive patient experience.

Skills

Clinical skills for patient care

Written and verbal communication

Problem-solving skills

Ability to adjust in different environments

Education

Personal Support Worker (PSW) certification

CPR and First Aid certification

Palliative Care Level I course

Job description

Requisition Details

Employment Status: Permanent, Full-time, Part-time
Program Name: eHomecare
Work Schedule: Days, Evenings, Nights, Includes Weekends
Union/Bargaining Unit: OPSEU
On Call: No
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position

Are you a PSW who graduated in Ontario on or after April 1, 2023? You may qualify for the Personal Support Worker Return of Service (PSW ROS) through Health Force Ontario. This program provides a $10,000 incentive to eligible PSWs in exchange for a 12-month commitment at a full-time work schedule to an eligible employer. Click here for more information: https://www.healthforceontario.ca/en/Home/All_Programs/PSW_Return_of_Service

Job Summary

The Health Care Technician (HCT) provides direct hands‑on care to patients in the patients’ home under the direction of a Directing Registered Nurse (DRN). Within the eShift programs, the Care Technician provides enhanced personal support to a variety of patient populations in the community, including pediatric, palliative, complex care, and chronic disease management.

Training will be provided to support advanced skill sets and requirements.

Key Responsibilities

• Under the direction of the DRN the HCT observes and documents clinical data in the patient’s electronic medical record as per VON guidelines.
• Under the direction of the DRN the HCT provides personal care to support activities of daily living and medication administration.
• Is in direct contact with the DRN through a virtual real time electronic monitoring system.
• In collaboration with the DRN contributes to the development and modification of a patient’s care plan based on patient outcomes observed and reported directly to the DRN.
• Under the direction of the DRN will identifies if additional resources are required in the home e.g. home support, and coordinates required needs with the eShift office on scheduling.
• Communicates and collaborates with the family/care giver of the patient to ensure a positive patient experience under the direction of the DRN.

Common Responsibilities

• Promotes the goals and values of VON and their role as an integrated community care provider.
• Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
• Abides by all VON policies and work practices.
• Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
• Works in collaboration with other staff in a team approach to service delivery.

External and Internal Relationships

• Frequently communicates and interacts with Registered Nurses.
• Engages with clients and client’s family members.
• Communicates directly with the eShift administrative support staff.

Education, Designations and Experience

• Personal Support Worker (PSW) certification.
• Developmental Support Worker (DSW) certification will be considered.
• One (1) to two (2) years’ experience as a PSW.
• Current CPR and First Aid certification.
• Demonstrated knowledge of fundamentals of Palliative Care- Level I (course completion or a commitment to take the next available course within the first year of employment).
• Experience in Palliative or acute care (hospital) preferred.
• AHPCE course completion is an asset.

Skill Requirements

• Ability to learn and demonstrate competency for additional hands on clinical skill required to support a patient’s activities of daily living (e.g. subcutaneous medications, G-Tube feeds and flushes, bladder irrigation).
• Ability to adjust to working in different social and economic environments.
• Awareness of community resources.
• Strong written and verbal communication skills.
• Demonstrated basic observation and problem-solving skills.
• Experience in, and aptitude for, ongoing skills training as well as the ability to implement learned skills and behaviors.
• Ability to work effectively in a multidisciplinary team, take direction well and to work independently.

Other

• Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.
• Willingness to travel to neighboring communities.
• Current criminal background check including a vulnerable sector screen.
• Must be able to wear Personal Protective Equipment (PPE).

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.