Personal Care Specialist

AmerisourceBergen; Saskatchewan; On-site; CAD 63,000 - 75,000; Full time

Job summary

A pharmaceutical services company in Saskatchewan seeks a candidate to manage patient services and ensure timely access to therapy. Responsibilities include acting as the primary contact for patients, educating them on program services, and collaborating with team members. Bilingual in English and French is required, along with experience in customer service and strong analytical skills. This role offers a salary up to $74,690 CAD and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Support for working families

Opportunities for professional development

Inclusive culture

Qualifications

• Bilingual in English and French is required for Quebec.
• Experience in a customer service setting is essential.
• Post-secondary education certificate, diploma or degree is an asset.

Responsibilities

• Act as the primary contact for patients, providing education on program services.
• Manage and coordinate patient services to ensure timely access to therapy.
• Collaborate with team members to facilitate patient onboarding and support.

Skills

Bilingual in English and French

Experience in a customer service setting

Strong analytical skills

Organizational skills

Time management skills

Education

Post-secondary education certificate, diploma, or degree

Tools

CRM systems

SalesForce.com

Job description

Job Opportunity

Employer Industry: Pharmaceutical Services

Why consider this job opportunity

• Salary up to $74,690 CAD
• Comprehensive benefits package, including medical, dental, and vision care
• Support for working families, including adoption assistance and paid parental leave
• Opportunities for professional development and mentorship programs
• Work in a dynamic and inclusive culture focused on personal growth
• Chance to make a meaningful impact on patient care and access to therapy

What to Expect (Job Responsibilities)

• Act as the primary contact for patients, providing education on program services
• Manage and coordinate patient services to ensure timely access to therapy
• Collaborate with team members to facilitate patient onboarding and support
• Interact with insurance companies and pharmacies to optimize reimbursement
• Handle prescription coordination and report adverse events as needed

What is Required (Qualifications)

• Bilingual in English and French (required for Quebec)
• Experience in a customer service setting
• Post‑secondary education certificate, diploma, or degree is an asset
• Knowledge of public, private, and federal reimbursement processes
• Strong analytical, organizational, and time management skills

How to Stand Out (Preferred Qualifications)

• Experience in the pharmaceutical industry or managed care
• Familiarity with CRM systems and SalesForce.com
• Previous work experience in health insurance or pharmacy settings
• Project management skills

Equal‑Opportunity Employer

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