Personal Banking Advisor

TD; Canada; On-site; CAD 49,000 - 61,000; Full time

Job summary

A leading financial institution in Dollard-des-Ormeaux, Quebec is seeking a Personal Banking Associate to build and maintain customer relationships, provide advice on banking solutions, and contribute to a positive banking experience. The role involves engaging customers with their banking needs and guiding them to the appropriate staff for support. Candidates should have a high school diploma and relevant experience in customer service, along with strong communication skills. This position offers a competitive salary and opportunities for professional growth.

Benefits

Comprehensive health benefits

Career development opportunities

Employee discounts and rewards

Qualifications

• High school diploma and/or 1+ years of relevant experience.
• Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months.
• Strong communicator who can effectively connect with customers.

Responsibilities

• Engage customers in day-to-day advice needs and service transactions.
• Guide customers to the right contact for appropriate solutions.
• Support frontline staff with cash and non-cash transactions.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Education

High School diploma or equivalent

Post-Secondary or Undergraduate degree (preferred)

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading financial institution in Dollard-des-Ormeaux, Quebec is seeking a Personal Banking Associate to build and maintain customer relationships, provide advice on banking solutions, and contribute to a positive banking experience. The role involves engaging customers with their banking needs and guiding them to the appropriate staff for support. Candidates should have a high school diploma and relevant experience in customer service, along with strong communication skills. This position offers a competitive salary and opportunities for professional growth.