Performance Technical Assistant

Netflix; Vancouver; Hybrid; CAD 89,000 - 100,000; Full time

Job summary

A global animation studio in Vancouver is seeking versatile Performance Technical Assistants to support CG Animated Feature Films. Responsibilities include troubleshooting technical issues within Animation/Layout Software and assisting the animation team with day-to-day issues. The ideal candidate will possess experience in animated features and familiarity with software like Maya and Blender. This hybrid role allows for a minimum of 3 days a week in the office and offers competitive compensation ranging from $89K to $100K CAD annually.

Benefits

Medical/Dental/Vision plans

Mental health support

Paid time away programs

Qualifications

• 1+ years of experience working in an animated feature or equivalent environment.
• Proactive in problem-solving and self-managed.
• Ability to listen and open to constructive feedback.

Responsibilities

• Troubleshoot and provide user support within Animation/Layout Software.
• Assist Animators or Layout crew with day-to-day issues and glitches.
• Communicate and promote repeatable, pipeline-based workflows.

Skills

Experience as a Technical Assistant

Familiarity with Maya and/or Blender

Excellent communication skills

Basic programming skills in Python

Ability to work collaboratively

Tools

Maya

Blender

Linux

Job description

Netflix Animation Studios is on a mission to entertain the world with bold, immersive animated films that are timeless and impactful. We are paving the way for the future of animation by building a community of amazing artists and talent across three vibrant locations globally. Come join us!

We’re looking for versatile Performance Technical Assistants to support our upcoming CG Animated Feature Film, who can help support the animation and layout teams with any technical issues that may arise.

What You’ll Do

• Be responsible for troubleshooting and covering user support within the Animation/Layout Software and Proprietary tools.
• Testing and validating new releases of workflow tools within Maya, Blender, and Farm environments.
• Assist Animators or Layout crew with day-to-day issues and glitches, escalating those issues through the right channels when a solution is not able to be found.
• Bring all significant issues to the attention of the Performance Technical Assistant Lead.
• Debug render issues prior to reviews.
• Assist with the QC process of shots moving through the Layout and/or the Animation departments.
• Communicate and promote repeatable, pipeline-based workflows that will ensure efficiency throughout the whole pipeline.
• Clearly write up tickets to inform the Performance Technical Directors of an issue, providing very specific repro steps for problems where possible
• Create and update documentation that supports the performance TA processes.
• Build and establish a collaborative partnership with the artists in the departments and the TD group.

What You’ll Need

• 1 + years of experience working in an animated feature or equivalent environment as a Technical Assistant or a similar role.
• Familiarity with Maya and/or Blender software would be beneficial.
• Experience providing support to animators and/or layout artists would be an advantage.
• Experience with rigging methods would be preferred, though not required.
• Experience using Linux in a production environment is preferable.
• Basic programming skills in Python would be an added benefit.
• Show an aptitude to efficiently organise and prioritise work across multiple areas and remain calm under pressure.
• Be proactive in problem-solving and finding solutions while also being self-managed and self-driven.
• Adaptable and able to balance your workload with the needs of the artist and the production deadlines.
• Excellent communication skills, both verbal and written. The ability to communicate both in a technical and artistic manner.
• Ability to work collaboratively within a team environment.
• Have the ability to listen and be open to constructive feedback
• Open to new workflows and tool sets.
• A willingness to always improve and inspire those around you.

This role is based in Vancouver, British Columbia. Hybrid role (Minimum of 3 days a week in the office).

At NAS, we carefully consider a wide range of compensation factors to determine your compensation. We rely on market indicators and consider your specific job family, background, location, skills, and experience. The overall market range for this role is typically $89 - 100K CAD. This reflects total compensation; we do not have stock options.

NAS benefits can include medical/dental/vision plans, mental health support, retirement programs, and family-forming benefits, paid leave of absence programs, and paid time away programs to be used for vacation and sick paid time off. See more detail about our benefits here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.