PCA Group Manager — Private Client Insurance

TD; Canada; On-site; CAD 89,000 - 133,000; Full time

Job summary

A leading financial institution in Canada is seeking a Group Manager for the Private Client Advice team. You'll lead a team of senior insurance advisors, ensuring efficient operations while meeting high customer service standards. Responsibilities include coaching team members, managing complex client issues, and developing strategic processes and tools. Ideal candidates will have strong leadership, underwriting knowledge, and proficiency in Guidewire, with a commitment to quality and professionalism.

Benefits

Career development opportunities

Health and well-being benefits

Competitive compensation packages

Qualifications

• 5+ years of people leadership experience, preferably leading large teams.
• 7+ years of insurance experience, especially in High Net Worth areas.
• Strong proficiency in Guidewire and managing complex policies.

Responsibilities

• Lead and develop a team of Account Managers for client portfolios.
• Monitor team performance to meet customer and business expectations.
• Act as the primary escalation point for complex client issues.

Skills

Leadership skills

Communication skills

Negotiation skills

Underwriting knowledge

Team management

Education

Active provincial insurance license

Tools

Guidewire

Job description

A leading financial institution in Canada is seeking a Group Manager for the Private Client Advice team. You'll lead a team of senior insurance advisors, ensuring efficient operations while meeting high customer service standards. Responsibilities include coaching team members, managing complex client issues, and developing strategic processes and tools. Ideal candidates will have strong leadership, underwriting knowledge, and proficiency in Guidewire, with a commitment to quality and professionalism.