Patrol Supervisor

Canada West Ski Areas Association; Sun Peaks Mountain Resort Municipality; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading ski area association is seeking a Patrol Supervisor to oversee patrol operations and ensure guest safety. The role involves supervising teams, managing first aid, and ensuring compliance with safety regulations. Candidates should have first aid certification and relevant patrol experience. This position offers competitive hourly compensation and various benefits including a seasonal access pass and discounts.

Benefits

Free Seasonal Access Pass

Discounts at resort restaurants

Referral Bonus Program

Public Transit subsidies

Qualifications

• Must have 80 Hour First Aid certification or equivalent.
• 2 years of patrol experience required.
• Experience with advanced medical protocols preferred.

Responsibilities

• Oversee and motivate patrol teams.
• Ensure safety of guests and staff.
• Manage scheduling and coverage for safety operations.

Skills

80 Hour First Aid certification

Patrol Experience

Recreational Avalanche Course

Basic knowledge of Workers Compensation Act

Rope Rescue Experience

Education

BC Licensed EMR or PCP

Canadian Avalanche Association Level 1

Job description

Overview

Job Title: Patrol Supervisor

Location: North Vancouver

Department: Safety

Reports to: Manager, Patrol

Roll Status: Full Time / Part Time / Seasonal / Hourly

Job Summary

As a Patrol Supervisor, you support the Patrol Manager with the execution of all Patrol and Safety operations and oversee the patrol and volunteer patrol teams. You are a key and important member of the mountain operations team ensuring a safe and exceptional experience for all mountain guests.

Essential Job Functions

• The effective supervision and motivation of up to 10 staff patrollers and 5 volunteer patrollers
• Ensuring the overall safety of mountain staff and guests through effective injury and incident prevention methods including;
• Assisting the manager with the hiring, orientation, and training of new and returning safety staff
• Ensuring adequate first aid and safety coverage through effective scheduling of resources
• Assisting in the investigation of incidents that may occur involving staff and/or guests
• The inventory, maintenance and security of all patrol and department facilities and equipment
• Ensuring that all injury and incident paperwork is completed correctly
• Ensuring that all other duties assigned to department staff are completed on time and in the manner described
• Administering first aid services to injured staff and guests
• Educating staff and guests on the components of the Alpine Responsibility Code
• Acting as a safety resource for all staff from all other departments and assisting where required in creating a good safety culture at Grouse Mountain
• Other duties as required

Supervisory Responsibility

Provides direct supervision to the following positions: Patrol, Mountain Safety, Volunteer Patrol.

Required Qualifications and Abilities

Minimum Qualifications:

• ≥80 Hour First Aid certification such as: Occupational First Aid Level 3, Outdoor Emergency Care, Non-Urban Emergency Care, BC Licensed EMR or PCP
• 2 Years Patrol Experience
• Recreational Avalanche Course
• Rope Rescue Experience
• Basic knowledge of the Workers Compensation Act and the Occupational Health and Safety Regulations
• Experience with advanced protocols such as: Entonox, Sager, Epi-pen, Salbutamol, Nitroglycerin administration
• Successful candidate must complete a criminal record check once offered the position; the check must be completed prior to start date if you are 19 years and older. Grouse Mountain will assist you with the process.

Preferred Qualifications:

• BC Licensed EMR or PCP
• Canadian Avalanche Association Level 1
• WorkSafe BC Blasting Certificate
• Rope Access and/or Rescue Certification
• Incident Command Structure 100
• Incident Investigation Training
• Previous Supervisory Experience

Working Conditions

Patrol Supervisors perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, shoveling, and other forms of manual tasks.

Compensation and Benefits

Compensation: $24.67/hour to $28.96/hour

All positions are eligible for the following benefits and perks:

• Free Seasonal Access Pass
• Discounts at the resort’s restaurants, retail, and rental outlets
• Referral Bonus Program
• Public Transit subsidies
• Free or discounted lift tickets at many other resorts (winter/summer)
• Excellent training and professional development
• Northland Properties friends and family discounts program including hotels, restaurants and recreation

Full-time, year-round positions are also eligible for these:

• Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance Plans
• RRSP matching after 6 months of service
• Free access pass for dependants

Disclaimer

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.