Patient Administrative Associate - D2 General Medicine/Nephrology - Regular Part-Time - 2025-14[...]

Sunnybrook; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A health care institution in Toronto is seeking a Patient Activities Associate to coordinate patient flow, maintain records, and provide essential administrative support. The ideal candidate will possess strong organizational and interpersonal skills, with a commitment to person-centered care. This role requires effective communication, problem-solving abilities, and proficiency in software such as MS Word. Experience in a fast-paced healthcare environment is preferred.

Qualifications

• One year of Community College required.
• Medical Terminology course preferred.
• Completion of PAA training within specified timeframe.

Responsibilities

• Co-ordinate patient flow and activities.
• Maintain patient records and provide administrative support.
• Assist in staffing, scheduling, and payroll.

Skills

Organizational skills

Interpersonal skills

Communication skills

Problem-solving skills

Keyboarding skills

Education

One year of Community College

Tools

MS Word

Windows

Job description

Overview

The PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for this inpatient care unit; and maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.

Qualifications/Skills

• One year of Community College required.
• Medical Terminology course preferred.
• Must achieve successful completion of Sunnybrook Health Sciences Centre’s PAA training within specified timeframe.
• One year of Administrative/Business experience required; in a health care setting preferred.
• Demonstrated commitment to person-centred care approach and principles
• Working knowledge of software packages such as MS Word/Windows required.
• Proven accurate keyboarding skills at 40 net w.p.m. OR data entry at 106 net keystrokes per minute.
• Demonstrated ability to organize work effectively with adaptability, as well as work at a fast pace in an unpredictable environment.
• Excellent problem-solving, interpersonal and communication skills: oral, written and comprehension.
• Tact and diplomacy in handling and dealing with confidential information; sensitivity working with oncology patients and family essential.
• Demonstrated ability to work effectively in an interprofessional team environment.