Patient Access Specialist - Fast-Paced, Patient-Focused

Summit Orthopedic Specialists; Carmichael No. 109; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare provider in Carmichael No. 109 is seeking a detail-oriented Patient Access Rep I to enhance patient experiences during check-in and registration. This role involves managing high call volumes, verifying insurance, and providing outstanding customer service. Candidates should possess a high school diploma, with preferred experience in customer service and proficiency in electronic medical records. Competitive salary and benefits offered.

Benefits

Healthcare coverage

Retirement plans

Paid time off

Qualifications

• Prior experience in a customer service or administrative role preferred.
• Ability to handle confidential information with discretion.
• Familiarity with medical terminology and insurance procedures is a plus.

Responsibilities

• Welcome patients and manage a high volume of scheduling queue calls.
• Collect and accurately input patient demographic and insurance information.
• Verify insurance coverage and obtain necessary authorizations.

Skills

Customer service experience

Attention to detail

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Electronic medical record systems

Job description

A healthcare provider in Carmichael No. 109 is seeking a detail-oriented Patient Access Rep I to enhance patient experiences during check-in and registration. This role involves managing high call volumes, verifying insurance, and providing outstanding customer service. Candidates should possess a high school diploma, with preferred experience in customer service and proficiency in electronic medical records. Competitive salary and benefits offered.