Part TIme Office Administrator - Fort McMurray

Overlandwest; Fort McMurray; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading freight transportation company in Fort McMurray, Alberta, is seeking an Office Administrator. The ideal candidate has experience in a courier environment, possesses excellent communication skills, and maintains professionalism. Responsibilities include managing documents, scheduling appointments, and ensuring compliance with regulations. Offering a starting wage of $25.00/hour with benefits post-probation. Only local applicants will be considered for this role.

Benefits

Comprehensive benefits package

Overtime eligibility

Pension plan after probation

Qualifications

• Experience in a LTL/courier environment required.
• Forklift certification or experience preferred, must be willing to learn.
• Reliable transportation is necessary.

Responsibilities

• Answer phones and inquiries, contact customers to schedule appointments.
• Scan shipping and delivery documents into digital systems.
• Input data into internal database and maintain digital filing systems.
• Liaise with other departments regarding shipments.
• Ensure compliance with industry regulations.

Skills

Attention to detail

Excellent communication skills

Ability to maintain order

Professional attitude

Proficiency with Microsoft Office 365 and Outlook

Job description

Overland West Freight Lines Ltd. is your key to reach your full potential.

As the leading expedited over-the-road carrier in Western Canada, we have 24 owned and operated service centres in British Columbia, Alberta, the Yukon and Northwest Territories. With this extensive network, we are always looking for people to join our team.

With our vision of providing the best service possible, our team members are critical to our success. So, if you thrive in a dynamic and fast-paced environment, we have a career for you!

If you are an energetic and enthusiastic Office Administrator then you have what it takes to join our team!

Job Description

Answer phones and answer inquiries, contact customers to schedule appointments, use in house computer software to track shipments and enter status updates. Photocopy, scan, sort and file documents based on various parameters. Maintain reports on and keep track of missing and damaged shipments.

Work Schedule

Mon‑Wed 06:00am‑3:00pm

Location

2-180 Royer Way, Fort McMurray AB T8V 7P5

Responsibilities

• Scanning and Digitizing Documents
  • Scan Shipping and Delivery Documents: Ensure that all incoming paper documents, such as bills of lading, delivery receipts, shipping manifests, and other relevant paperwork, are scanned into the company’s digital system.
  • Verify Scan Quality: Check that all scanned documents are clear, legible, and properly oriented before being stored or forwarded.
  • Convert Physical to Digital: In addition to basic scanning, they may need to convert paper documents into digital formats, such as PDFs or other company‑preferred formats.
• Data Entry and Document Management
  • Input Data into Systems: After scanning documents, they may need to enter key details from the documents (e.g., invoice numbers, load numbers, destination details) into the company’s internal database or transportation management system (TMS).
  • Maintain Digital Filing Systems: Organise scanned files into appropriate digital folders or systems for easy retrieval, ensuring files are kept up to date.
  • Track and Update Shipments: Monitor the status of shipments by updating relevant information in the system (such as delivery confirmation, status changes, etc.).
• Quality Control
  • Ensure Accuracy: Check scanned documents against the originals for any errors, such as missing pages, poor scan quality, or incorrect data entry.
  • Address Scanning Errors: Troubleshoot and resolve any issues related to the scanning process, such as jammed paper or malfunctioning equipment.
• Communication and Coordination
  • Liaise with Other Departments: Communicate with drivers, dispatchers, or other departments to clarify any discrepancies or missing information related to shipments.
• Document Retrieval and Distribution
  • Retrieve Digital Files: When requested, the administrator may need to retrieve specific documents from the digital file system to send to other departments, customers, or vendors.
  • Email and Distribution: Email scanned documents or reports to the appropriate parties, such as customers, vendors, or management.
• Managing Paperwork Backlog
  • Sort and Prioritise Incoming Documents: If documents are physically submitted in the afternoon, the administrator may need to prioritise scanning tasks and manage a backlog of paper documents that need to be digitised.
• Compliance
  • Compliance with Regulations: Ensure that all scanned documents and data entry processes comply with industry regulations, including transportation laws and safety regulations.
• Report Generation
  • Create Reports: Generate and maintain daily, weekly, or monthly reports related to scanned documents, system errors, or inventory of paperwork that has been processed.
• End‑of‑Day Tasks
  • Close Out the Day: At the end of the shift, the administrator may need to ensure all documents are properly scanned, saved, and filed. They might also need to prepare and hand off work to the next shift or provide a summary of completed tasks.

What the successful candidate will bring

• Experience in a LTL/courier environment required
• Professional attitude in all interactions when on shift
• Strict attention to detail
• Excellent communication skills
• Proficiency with Microsoft Office 364 and Outlook
• Ability to maintain order in a fast‑paced team environment
• Reliable transportation
• Forklift certification or experience preferred, must be willing to learn

Compensation & Benefits

• Hourly wage to start $25.00
• This position is eligible for overtime for any hours worked in excess of 8 hours per day, or 40 hours per week.
• Comprehensive benefits package including pension plan after completion of probationary period

To apply

Please email your resume to: [e-mail] with email title – Office Administrator – Fort McMurray

Please note that the successful candidate will be subject to reference and/or criminal background checks prior to employment.

Only qualified candidates already living in Fort McMurray, AB, and its surroundings, are invited to submit a resume for immediate consideration.

Why Join Overland West Freight Lines Ltd?

The Best Coverage in the West

Overland West Freight Lines Ltd. provides a premier transportation network for all our customers. We put their needs first, ensuring an exceptional service experience through innovation, people, technology and cost efficiency.

Our core values set us apart from the rest.

We create value for our customers through on‑time, damage‑free, and hassle‑free service daily. We provide a work environment where safety is never compromised. We lead with integrity and foster an honest, ethical, and accountable workforce. We strive for continuous improvement through innovation, technology and supporting the people we work with.

We thank all applicants, but only those selected for an interview will be contacted.

Overland West Freight Lines Ltd. is committed to the principles of employment equity and encourages all qualified members of the designated groups to apply.

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