Part-Time Customer Care & Billing Specialist

Sonova International; Vernon; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading hearing care provider in Canada is seeking a part-time Customer Care Representative in Vernon. Responsibilities include delivering exceptional customer service, scheduling appointments, and managing client accounts. The ideal candidate possesses strong communication skills and a willingness to learn. This role offers competitive pay at $20 per hour, a comprehensive benefits package, three weeks of vacation, and opportunities for professional growth.

Benefits

Extended Health Benefits

Three weeks of vacation

Six days of personal time

Eligible for monthly bonus

Education sponsorship

Qualifications

• Experience or interest in accounts receivable.
• Can-do attitude and passion for learning.

Responsibilities

• Provide exceptional customer service in person, phone, and email.
• Schedule appointments and organize files.
• Manage client accounts and build relationships.
• Ensure successful third-party billing.
• Assist with cleaning and minor repairs.

Skills

Strong communication skills

Customer service skills

Experience with accounts receivable

Willingness to learn

Job description

A leading hearing care provider in Canada is seeking a part-time Customer Care Representative in Vernon. Responsibilities include delivering exceptional customer service, scheduling appointments, and managing client accounts. The ideal candidate possesses strong communication skills and a willingness to learn. This role offers competitive pay at $20 per hour, a comprehensive benefits package, three weeks of vacation, and opportunities for professional growth.